Representative, Outside Sales

Title: Representative, Outside Sales FLSA: ExemptReports To: Jeff CushnerRev Date: 10/2/24Position Summary: The Outside Sales Representative will have primary revenue responsibility for a defined territory, and they will be responsible for all direct, face-to-face interactions with customers. The Outside representative will coordinate activity with their assigned Inside Sales Representative, ensuring that activity is aligned with the primary goal of growing revenue share.Time Management50% of the Outside Sales Representative's time will be in the field, away from their home offices, conducting face-to-face meetings. These meetings will focus on:Top 100 customers - Outside representatives are responsible for all aspects of Top 100 customers:Face-to-face meetingsUncovering new projectsReviewing gap analysis (purchase history) New Business - customer visits (new customer or existing customer)Exploration of new project opportunities as passed along from inside representatives and from the outside representative's own exploration.General project review - engineering and sourcing reviewsSample request - follow-up - conversion to QuoteSourcing request follow-upInformation requests - follow-up to review informationQuote preparation and presentation General Follow-up30% of the Outside Sales Representative's time will be dedicated to home office activity identifying new project sales opportunities with new or existing customers:Uncover new sales opportunities by coordinating with your inside sales representative, calling on customers who are not yet addressed by the inside rep. Use the following path:Daily telephone call effort to identify new customer opportunities - specific target identified by management. Use the internet to research and review existing customer businesses, divisions, and clinical market segments in the territory. Identify the target customer clinical/market areas Qosina products are not currently purchased.Utilizing existing customer "contacts" to Identify new contacts within the customer organization.Make cold calls to identify engineers, product managers or purchasing/sourcing staff.Establish appointments for future visits.Follow-up on existing sample, information, or sourcing requests.20% of the Outside Sales Representatives time will be dedicated to home office - Administrative activities including:General follow-up on open sales activityCompleting call plans and reporting as defined by management.Establishing/executing sales campaigns, which include coordination with marketing teams.Forecasting customer and territory performanceCRM updating and cleanup - general customer/contact detail and maintenance.Education/Technical Certifications:Bachelor's degree preferredProven history as an outside sales representative demonstrating year-over-year revenue growth. Deep understanding of relationship selling. Collaborative style and excellent interpersonal and team management skills.Strong organizational and presentation skills.In-depth understanding of the sales administration process.First-hand experience with CRM software and MS office products.Skillsets:Organizational skills Administrative skillsComputer skillsCommunication skillsCollaboration skillsIndependent skillsAnalytical skills

Created: 2026-04-02