Vice President of Operations

COMPANY SUMMARYHexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn't a luxury-it's a necessity. Since day one, we've collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance-all without compromising dexterity. We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear.JOB SUMMARYHexArmor is seeking a Vice President of Operations to lead the strategic vision, execution, and continuous improvement across all operations and customer service. Reporting to the COO and partnering closely with the executive leadership team, this leader will build scalable, sustainable operations, capable of supporting 3X business growth over the next five years.LOCATION Onsite at our Headquarters: 640 Leffingwell Ave. NE Grand Rapids, MIJOB RESPONSIBILITIESProvide strategic vision and leadership for all outbound and customer-facing operationsLead facility planning, expansion, and operational scalability initiativesEstablish best-in-class KPIs and performance measurement systemsDrive operational efficiency through process optimization and systems evolutionPartner cross-functionally with Sales, Finance, Product Development, Supply Chain, and HRExpand global fulfillment capabilities including 3PL and foreign entity operationsDevelop and retain top operations talent to support long-term growthWarehouse & Production OperationsReceivingInventory ControlReplenishment & PickingShippingFacilities & MaintenanceCenter of Excellence & Customer CareContinuous ImprovementOperations & Supply Chain Systems liaison to ITProject ManagementCustomer Service & Order ManagementDistribution Channel liaisonEcommerce OperationsAmazon FBASafety Gloves ecommerce operationsIntegration of HexArmor operations into FBAInternational Fulfillment OperationsGeneral management of Mexico-based operationsOperations & project management support in Grand RapidsQUALIFICATIONS15+ years of progressive leadership experience in operations, fulfillment, or supply chainExecutive-level experience in customer service and outbound logisticsStrong background in continuous improvement, systems implementation, and KPI-drivenDemonstrated success leading multi-site and international operationsAbility to lead through influence and collaborate across executive teamsEDUCATION Bachelor's degree required, preferably in Business Administration, Commerce, Management, Industrial Technology, or Industrial Engineering. Master's degree or MBA preferred.ADDITIONAL COMPTETENCIESSuccessful candidates will embody the following traits and skills: Critical thinking and problem solving, Planning and Organizing, Decision-making, Effective Communication, Persuasiveness, Influencing and Leading, Delegation, Team Work, Negotiation, Conflict Management, Adaptability, and Stress ToleranceCOMPENSATIONCompetitive Base + BonusADDITIONAL BENEFITSFull Medical, Dental, and Vision Insurance401k MatchPaid Time Off and Holiday VacationOpportunity to help keep people safe with a premium productHexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.If you require a reasonable accommodation during the application or interview process, please let us know.** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Created: 2026-04-02