Banquet Operations Manager
Lettuce Entertain You Enterprises - Chicago, IL
Apply NowJob Description
About US The Dalcy is a private event space located in the historic Fulton Market District, featuring a well-curated cocktail and wine program and chef-driven modern American fare. Overview The Dalcy is now hiring a BANQUET OPERATIONS MANAGER! Lettuce Entertain You Restaurants is looking for a Banquet Operations Manager with 2 years of Banquet operations manager experience. We reward our teams with benefits, career-long training and growth opportunities. A Few of Our Benefits: * Competitive Salary * Quarterly Bonus * Paid Time Off - including Paid Holidays, Personal Days & Vacation * 401(k) * Blue Cross Blue Shield Medical Insurance * Dental & Vision Insurance * Life, Accident Protection & Critical Illness Insurance * Domestic Partner Benefits * Restaurant Discounts * Employee Assistance Program - focusing on a commitment to mental health & wellness Why Work With Lettuce? Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 130+ locations, supported by our Culture of Caring. If you're ready to be a part of what we do next, then explore your possibilities at Lettuce and apply today! We participate in E-Verify / Participamos en E-Verify Responsibilities * Manage the execution of onsite catering and banquet events * Present invoice to guests, accurately process payments, and balance sales/receipts * Comprehend and execute specific banquet instructions and timeline, and expedite any contract changes as communicated from catering sales team * Ensure all event setups / breakdowns are performed in a timely manner * Ensure post-event reporting is executed by appropriate team member and shared with sales team in a timely manner * Lead the opening shift process and perform food ordering, inventory, price updates and recipe build maintenance * Oversee and ensure effective back of house systems, receiving and storage including sidework and organization of those areas * Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience * Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring * Respond immediately and effectively to guest and employee needs and feedback * Assist GM in managing costs, driving sales and growing the business in support of financial goals * Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed * Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries * Model and promote teamwork across all teams * Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy * Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed * Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds Qualifications * 5+ years of restaurant management experience in a high-volume full-service restaurant * 2+ years of experience in back of the house systems and food costing * Skilled in leading and developing teams * Experienced with inventory and BOH systems Salary Range USD $60,000.00 - USD $90,000.00 /Yr.
Created: 2026-04-02