Quality Operations Specialist (Customer code: 388-1)

JOB DESCRIPTION The Quality Operations Specialist is responsible for developing conformity packages for the 525 program and to ensure the compliance of the Client quality management system to the regulatory requirements. The selected would be responsible for developing, revising and maintaining processes, procedures, and program plans in the QMS. In addition, will also be responsible for developing, revising/maintaining the processes and procedures for the Client certified repair station. Job Responsibilities: Maintain, update, and revise as necessary QMS Procedures Revise Repair Station Training Manual Revise Repair Station Quality Manual for the addition of the Flight Research Center. Create a Procedure for one Common FAA Roster of Technicians for all Repair Stations Update Training Records for all Repair Station Employees Create /Revise Procedures for PC Extension Update /Revise all Repair Station Standard Training in Brain Shark Update/ Revise all ARD Training in Brain Shark Update/Track and Monitor Commercial Quality Escape RCCA Create Drug and Alcohol Random Testing Procedure for all Repair Stations Create /Revise Procedures for addition CPR/BPR Warehouse to Quality Management System Support cross functional teams engaged in continuous improvement initiatives and Root Cause Corrective Action (RCCA) efforts, along with risk evaluation and mitigation coordination Perform duties in accordance with company policies, procedures, processes, and guidelines Education Requirements: BS College Degree. Skills/Experience Required: Experience 7-10 yrs. required. Experience developing and writing internal procedures and creating training classes Previous work at 14 CFR Part 145 Repair Station Action orientated and the ability to work either independently or as a member of a team Must have experience in using MS Office Suite (Outlook, Word, Excel, PowerPoint, Access, Project & Visio) Strong understanding of FAA regulatory requirements Skilled verbal & written communication interaction with both internal and external customers (government agencies, etc.). Corrective Action & Continuous Improvement Methodology to include Statistical Analysis & Project Management techniques Must work efficiently with minimal oversight, possess strong communication skills and be well organized.

Created: 2026-04-02