Facilities Manager

Title: Facilities ManagerUnit: Facilities ManagementReports to: Director of Facilities ManagementStatus: Full Time; Regular; ExemptSalary Range: $75,000 - $82,000 annually Location: As assigned Days/Hours: TBDOrganization Overview:The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year.. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.Position Summary:The primary goal of the Facilities Manager position is to maintain each building in her/his portfolio in a well-maintained, clean, and safe manner, to train and supervise staff assigned to each building, to manage all necessary repairs and to work with program staff to ensure that the program needs of the building are being supported.Core Competencies: Mission and Fit: Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done Technical Knowledge of Building Maintenance: Demonstrates strong technical knowledge of building maintenance (HVAC, plumbing, electrical, carpentry, masonry, painting), preventative maintenance, and compliance with safety regulations. Compliance Safety & Vendor & Contractor Management: Understanding building codes, OSHA regulations, Certificates of Fitness, and safety incident reporting. Coordination and quality control of outside vendors and contractors. Flexibility/Adaptability & Problem-Solving & Initiative: Willing to be a team player and offer support where/when needed. Ability to independently resolve issues with creativity, flexibility, and strong follow-through. Supervisory & Staff Management: Ability to train, evaluate, schedule, and manage staff performance, including conflict resolution and conducting performance reviews. Communication Skills, Emergency Response & Availability: Effective oral and written communication with staff, vendors, and stakeholders. Capability to handle after-hours emergencies and maintain 24/7 availability.Essential Duties and Responsibilities: Maintain buildings and properties assigned in good condition and in compliance with all building codes, local, State and Federal requirements as well as Agency policies and procedures. Conduct inspections as required for Fortune Society's preventative maintenance program for all building systems and equipment and keep accurate records of all inspections conducted. Provide supervision to assigned staff so that Agency and Departmental goals are communicated effectively, job performance is continuously evaluated and where necessary issues are documented. Provide or arrange retraining as necessary. Responsible to complete six month and annual performance reviews for staff. Reviews must be reviewed and approved by Associate Vice President of Facilities Management and Expansion. Work with Director of Facilities Management to cover for staff absences due to illness, personal and vacation time, and other time as required. Complete reports of all safety-related building incidents in a timely manner. Ensure that all residential units (where included) are prepared in a timely manner for new occupancy to include cleaning and repair, refuse removal and painting as needed. Regularly supervise porters and maintenance staff to ensure that each is following her or his job description and daily routine and are conducting themselves according to Agency policy (e.g., uniforms, use of chemicals, etc.). In coordination with the Director of Facilities Management, develop and implement maintenance and cleaning schedules to meet the changing needs of tenants and/or clients and staff. Maintain accurate log of records of all inspections and violations received from outside agencies. Report violations to AVP for Facilities Management and Expansion and where needed work with expediter to cure violation(s). Ensure that all common area lighting is functional. Common areas include lobbies, hallways, stairwells, laundry facilities, bathrooms, emergency exit doors, and all entrance exit hallways. Maintain overall building as necessary to create clean, safe and sanitary conditions, including: Heating, hot water, and ventilation systems, both centrally and in individual units Ensure preventive maintenance schedules are in place for all mechanical equipment. Oversee minor repairs as needed, including routine building repairs, plumbing, electrical, appliance repairs, fixtures, switches, outlets, circuits, etc. This excludes repairing any personal equipment. Ensure that extermination is being conducted by vendor as needed and on a regular interval. Observe status of building systems and equipment under warranty in order to ensure proper functionality and that repairs are completed with approval and as needed. Provide access to and monitor outside vendors or work teams providing service or repair in order to be sure that quality services are being rendered. Respond to all emergency calls on a 24-hour basis. Provide back-up to Facilities staff as needed and/or directed. Work with other administrative staff to be sure that program goals and objectives are being met. Oversee Sprocket CMMS work order system for buildings assigned. Generate weekly open work order reports and conduct necessary follow-up with Facilities staff. Other duties as assigned by the Director of Facilities Management or Associate Vice President for Facilities and ExpansionSupervisory Responsibilities:Carries out supervisory responsibilities in accordance with the Agency's policies and procedures as well as applicable laws. Responsibilities include training employees, planning, assigning, and directing work; addressing complaints and resolving issues.Qualifications: Experience working as a facilities manager in both commercial and residential buildings. High school diploma or equivalent required; Bachelor's degree preferred. At least three years of experience in facilities management work or a related field. At least one year of supervisory experience preferred. Must have demonstrated experience in overseeing one or more of the following fields: Carpentry, electrical, plumbing, masonry, and painting. Must have working knowledge of equipment installation and repair including but not limited to HVAC systems, generators, mechanical equipment, compressors, etc. Must have basic math skills. Ability to work after hours, on-call, as needed. Ability to prioritize tasks and perform rpeiar work independently. Ability to direct work of staff as assigned. Be creative and flexible. Show initiative and be responsible for follow-through. Excellent oral and written communication skills. Ability to utilize various computer programs including Microsoft Offie, Johnson Controls, BMS and CMMS. Experience using VISIO or CAD helpful. Must possess and maintain current Certificates of Fitness for Fire Alarm Systems, Boilers, Standpipe and Sprinklers; additional Certificates of Fitness may be required by assigned building. Certified Facilities Manager (CFM) a plus. A valid NYS driver's license with a clean driving record is required.We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.Travel Requirements:May be required to travel to other Agency locations throughout the Boroughs.Physical Demands:Ability to lift and move up to 50 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

Created: 2026-04-02