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Business Account Manager III

Acosta, Inc. - Norfolk, VA

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Job Description

DESCRIPTION As a Business Account Manager III , you will serve as a strategic leader and trusted partner-driving growth by translating retailer and manufacturer strategies into actionable, results‑focused business plans. This role blends strategic thinking, analytics, cross‑functional collaboration, and customer leadership to deliver consistent execution and measurable outcomes. RESPONSIBILITIES + Lead retailer and wholesaler business planning by partnering with Customer Managers to develop and execute annual and quarterly growth plans aligned with client and VP/MD strategic intent + Own and manage strategic customer plans , ensuring alignment across retailer, manufacturer, and regional priorities while proactively identifying opportunities and risks + Serve as the primary point of contact for regional client leadership , delivering consistent, high‑quality experiences and strong business results + Guide and enable Customer Managers by providing direction, performance measurement, and actionable planning analytics to optimize execution and elevate capabilities + Drive the Business Planning process in close partnership with Business Insights, Planning, and Channel teams to improve key performance metrics + Translate insights into action by leveraging category, brand, consumer/shopper, channel, and retail data to inform strategic and tactical decisions + Lead trade investment planning and optimization , including trade fund visibility, effectiveness measurement, and ROI analysis + Analyze promotional performance, forecasts vs. actuals, and base volume trends to inform future strategies and improve execution + Manage base business fundamentals , including volume forecasts, item distribution, promotional strategy, merchandising, and innovation execution + Develop customer‑level distribution and merchandising targets , supported by insight‑driven activation plans for key initiatives + Partner with Region Broker Managers to align on strategy, execution priorities, and identification of opportunities and threats + Support category reviews, line reviews, and new item presentations by delivering clear, compelling analytics and insights + Conduct ad‑hoc financial and data analysis , including pre‑ and post‑event performance evaluations + Participate in customer sales calls alongside Customer Managers as a strategic thought partner when appropriate + Develop and deliver executive‑ready content as part of the Business Review process + Ensure all client plans are accurately built, maintained, and executed within the client's Trade Planning System QUALIFICATIONS + Bachelor's degree from an accredited four‑year university preferred + 3+ years of experience in sales, marketing, or customer management , with direct experience supporting a major chain customer + Strong proficiency in Excel and PowerPoint , with working knowledge of Nielsen and other syndicated data sources + Proven ability to analyze data, develop insights, and translate findings into actionable business plans + Excellent communication, collaboration, and influencing skills , with the ability to work effectively across teams and levels + Strategic thinker and problem solver who can prioritize competing demands and consistently follow through on commitments + Demonstrated leadership capability, including oversight or direction of Trade Specialists + Comfortable working in both office and field environments + Willingness to travel 10% , as business needs require + English proficiency required; bilingual skills a plus based on business needs /#DiscoverYourPath ABOUT US Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. /#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Full time Business Unit: Sales Salary Range: $79,860.00 - $99,000.00 Company: Acosta Employee Holdco LLC Req ID: 23830 Employer Description: ACOSTA/_EMP/_DESC

Created: 2026-04-02

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