Insurance Verification Representative - Eddy VNRA - FT ...

**Employment Type:** Full time **Shift:** Day Shift **Description:** **Insurance Verification Representative - Eddy VNRA - FT Days** Insurance Verification Representative Eddy Visiting Nurse & Rehab Association Location: 433 River Street, Troy, NY 12180 Status: Full-Time - Regular Shift: 8:00 AM - 4:00 PM - Days Mon. - Fri. **Position Summary:** Eddy Visiting Nurse & Rehab Association is seeking a detail-oriented and customer-focused Insurance Verification Representative to support our home care and hospice service lines. This role ensures timely and accurate verification of insurance benefits for new and existing patients, helping to facilitate smooth and efficient patient onboarding, billing and collection. **Key Responsibilities** - Monitor new patient referrals daily to verify eligibility for home care and hospice services. - Identify and document insurance co payments, deductibles, visit limits, and authorization requirements. - Review and process accounts across multiple work queues, ensuring insurance coverage information remains accurate and current. - Process changes to primary insurance coverage promptly. - Investigate alternative insurance options when necessary. - Respond quickly and professionally to phone calls and emails related to insurance coverage. - Collaborate with fellow insurance and authorization representatives to ensure timely and accurate completion of all work. - Research insurance-related questions, troubleshoot issues, and recommend improvements to workflows or processes as needed. Qualifications & Skills - Strong attention to detail and organizational skills. - Excellent customer service and communication abilities. - Ability to problem-solve and research insurance requirements effectively. - Comfort working in a fast-paced team environment. - Experience with insurance verification or healthcare billing is preferred but not required. Join Our Team This is a great opportunity to support patients during an important time in their care journey. If you take pride in accuracy, teamwork, and service excellence, we'd love to meet you. Requirements: + Ideal candidate should be very organized, patient, flexible and able to adapt well to changes. + Previous home care authorization, insurance verification, and billing experience is helpful or 2-3 years in a health care environment. + High School Diploma required. Apply today for more details! Pay range: $18.50-$24.66 _Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location_ **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Created: 2026-04-02