Desktop Support

Job Title : Desktop Support Location : 101 Waco St, Troy, OH 45373 Duration : 12+ months (with possible extension) Job Description: * Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other. * Provide support on various laptop, desktop and tablet running Win 7/10 /11 * Refresh IMAC * Imaging, Refreshes * Experience in performing warehouse duties * Need expertise in troubleshooting, Incident work * Understanding the impacts of Active directory and domains would be helpful and data migration too. * Installation, configuration and maintenance of windows, hardware’s and software’s. * Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.) * IT deskside support technician who is under moderate supervision. * Conducts service request and incident resolution for moderately complex end user hardware and software.

Created: 2026-04-02