Technical Account Manager

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team. This role offers high visibility and a clear opportunity for advancement into a divisional sales leadership position as part of our long-term growth strategy.As a Technical Account Manager with AWC, you will own the technical and commercial success of a portfolio of strategic Oil & Gas accounts (Upstream/Midstream/Downstream/OEM/EPC). You will serve as the primary technical advisor and escalation point, drive account growth through consultative solutioning, and translate complex process/automation needs into reliable and safe outcomes. You will interact with our sales team, engineering team, technology partners, and our customers to understand their applications and discuss how technology can be implemented for measurable improvement. You will strive to leverage agile design and development methods to create greater value faster, and to help our project teams execute to deliver as promised, on time and within budget. This role is ideal for a candidate seeking to build a long-term career in industrial automation sales. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.How You'll make an impact:Serve as the primary point of contact for assigned O&G (Upstream/Midstream/Downstream/OEM's) accounts, building executive-level and site-level relationships, while aligning technical requirements and business objectivesOwn Technical and Commercial account outcomes, including retention, expansion, and customer satisfaction, acting as the senior escalation resource for complex issuesCollaborate with internal teams to ensure timely delivery of products, services, and engineered solutions that meet or exceed client expectations in safety-critical environmentsIdentify opportunities for upselling and cross-selling additional products and services to new and existing customers, contributing to revenue growth and market expansionBuild profitable sales in an assigned territory through strategic growth with current accounts and disciplined prospecting/new business development within the O&G and petrochemical ecosystemConduct regular customer site meetings, solution workshops, and technical training sessions for I&E, operations, maintenance and engineering teams to enhance engagement and promote product adoptionApply solutions to common O&G use cases such as: compressor/pump control, tank farm automation, loading racks/terminals, flare/utility systems, pipeline monitoring, packaged skid automation, refinery modernization, and turnaround upgradesStay updated on process-industry trends, market developments, and emerging technologies to anticipate customer needs and provide strategic recommendationsManage the sales process from technical discovery to order placement, delivery, and installation support; coordinate with engineering, procurement, and logistics to ensure flawless executionTeach concepts from the basics of electricity and motor control to complex SCADA database management and networkingProvide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, Instrumentation, Valves, and Power DistributionSkills you will need:5+ years of experience in technical sales, account management, or consultative solution roles within industrial controls/automation in the O&G, Petrochemical, refining, LNG, or related process industriesStrong technical background with process automation technologies and methodologies and the ability to map solutions to operational outcomesProven track record of successfully managing key client accounts and driving business growth through effective relationship management and solution sellingExcellent communication, presentation, and negotiation skills, with the ability to convey complex technical concepts to non-technical stakeholdersStrategic thinker with a customer-centric mindset and a proactive approach to problem solvingProficient in CRM software and Microsoft Office suiteWillingness to travel as neededHere's what will set you apart:Solid foundational knowledge of electricity and electrical principles4-year bachelor's degree (preferred in an Engineering or technical discipline)/ 2-year technical degreeTechnical expertise with PLC's, I/O, Safety Devices, Enclosures, Motor Starters, VFD's, Pneumatics, Sensors, Panelboards, Motor Control Centers and SwitchgearExperience supporting turnarounds, brownfield modernization, or packaged skid automationPrior exposure to major O&G operators, EPC firms, or leading industrial integratorsThe RewardsEmployee Stock Ownership Plan (ESOP)401(K) MatchCompetitive PayVehicle PlanMedical, Dental and Vision Insurance PackageLife InsurancePaid Time Off and Holiday PayCareer Development OpportunitiesAbout AWCAs employee-owners, we seek to develop fulfilling careers by pushing ourselves to deliver better, safer, more effective automation solutions. We do this through strategically partnering with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. Our team of over 700 employee-owners embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. How We Win TogetherWe are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02