GUIDE II, HISTORICAL MONUMENT (SUPERVISOR)

Job Description and Duties GUIDE II, HISTORICAL MONUMENT (SUPERVISOR)- CAPITAL DISTRICT / MUSEUMS / OLD SACRAMENTO STATE HISTORIC PARK The reporting location for this position is the California State Railroad Museum in Sacramento, California. This position will work under the under the direction of the State Park Interpreter III. The Guide II Supervisor schedules and supervises the visitor services staff at the California State Railroad Museum, including Guides, Park Aides, All Aboard Desk staff, and Docents. Coordinates ticketing and fee collection, daily opening/closing of facilities, VIP tours, tour and program reservations, school program development and delivery, and special event coverage. Member of the Museum's management team and works closely with the Volunteer Coordinator as well as administrative, interpretive, curatorial, exhibit, and maintenance staff. The selected candidate is required to submit to a background investigation process utilizing Live Scan fingerprinting prior to appointment. Occasional travel may be required. Possession of a valid driver's license is required when operating a state owned or leased vehicle. This position is designated as not telework eligible. State housing is not available. For further information regarding this position, please contact Kim Whitfield at (916) 279-0705 or e-mail . This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position's assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction. For additional information regarding PLP 2025, please click here. You will find additional information about the job in the Duty Statement. Working Conditions Lift up to 25 lbs. Ability to bend, stoop, lift, sit, and stand for long periods of time. Walk distances on uneven surfaces. Frequent operation of a personal computer. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * GUIDE II, HISTORICAL MONUMENT (SUPERVISOR) Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-511080 Position #(s): 549-677-2741-002 Working Title: GUIDE II, HISTORICAL MONUMENT (SUPERVISOR) Classification: GUIDE II, HISTORICAL MONUMENT (SUPERVISOR) $4,496.00 - $5,630.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Department Website: Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position official sealed transcripts will be required prior to appointment. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/17/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Parks & Recreation Administrative Services Division Attn: Certification Unit P.O. Box 942896 Sacramento, CA 94296-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Parks & Recreation Primary Cert Contact 2 Class & Hiring PO Box 942896 Sacramento, CA 94296-001 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: This position requires the ability to assess and respond to quickly changing priorities and workloads; To plan, organize, direct and supervise the work of others; To remain calm in potentially challenging situations; To work effectively with a large and diverse group of volunteers; To serve as a team leader effectively and efficiently; and to ensure high-quality delivery of guest services, interpretive programs and tours. Employee must be able to provide the best customer service possible. Employee will have good verbal and written communication skills; ability to comprehend job assignments. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: Hiring Unit Contact: Kimberly Whitfield (916) 279-0705 Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sharon Comas - EEO Office (916) 653-9990 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Instructions If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-677-2741-002 and the Job Control # JC-511080 in the "Examination or Job Title for which you are applying" section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered. Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview. Eligibility Information To be appointed you must satisfy one of the following requirements: * List Eligibility - Successfully complete the civil service exam for GUIDE II, HISTORICAL MONUMENT (SUPERVISOR). Click here for more information on how to apply for the exam. NOTE: Please refer to the exam bulletin for the frequency of administration of this exam. * Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). * Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Created: 2026-04-02