Dining Host/Hostess

Chick-fil-A - Dining Host/Hostess Needed Are you passionate about providing exceptional customer service in a positive and people-focused environment? Do you thrive in a fast-paced setting where teamwork and leadership development are valued? Join Chick-fil-A, Downingtown, Pennsylvania a brand known for investing in its team members and communities! At Chick-fil-A, the Dining Host/Hostess Team Member is the first person to greet our guest! This role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a Dining Host/Hostess, you will play a crucial role in ensuring customer satisfaction and delivering a delightful dining experience. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Position Type: * Full-time and Part-time Our Benefits Include: * Paid training * Employee discounts * Flexible scheduling (and closed on Sundays) * Competitive pay * Scholarship opportunities * A fun work environment where you can positively influence others * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals Dining Host/Hostess Responsibilities: * Cheerfully greets guest and ensures a pleasant dining experience * Provide exceptional customer service in a positive and people-focused environment * Be the primary point of contact for our dine-in guest, showcasing dedication and understanding * Thrive in a fast-paced setting * Serve guest by providing comprehensive service and product information * Resolve service and product issues promptly * Ensure guest satisfaction and a pleasant restaurant experience * Utilize organizational and communication skills to build trust and rapport with guest * Takes initiative to maintain cleanliness of tables, chairs, dining and restroom areas * Team-oriented, adaptable, dependable, with a strong work ethic * Provide solutions to customer complaints in line with company policies * Ability to work on your feet for the duration of your shift * Adhere to Chick-fil-A rules and dress code at all times * Other duties as assigned Qualification and Job Requirements: * Cheerful and positive attitude * Commitment and reliable * Multitasking abilities * Enjoys serving and helping others * Customer service oriented * Strong interpersonal skills * Dependable * Strong customer service skills * Conflict resolution expertise * Active listening skills * Quick response to requests * Restaurant and customer service knowledge * Problem-solving capabilities * Quality-focused * Effective communication skills Location: 845 E. Lancaster Avenue, Downingtown, Pa. 19335 If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team! Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Created: 2026-04-02