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Desktop Engineer

Kforce - Horsham, PA

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Job Description

Kforce has a client seeking a Desktop Engineer in Horsham, PA. Responsibilities: * Engineer, deploy, maintain, and support desktop, laptop, peripheral, and endpoint technologies in accordance with enterprise standards * Design and manage standard workstation builds using modern provisioning tools (e.g., Microsoft Intune, Autopilot) * Administer endpoint management platforms for device configuration, compliance enforcement, patching, and software distribution * Develop and maintain endpoint configuration, security, and compliance policies using MDM/MAM solutions * Coordinate workstation installations, moves, and hardware refreshes for new hires, office changes, and upgrades * Provide engineering-level support for Windows endpoints, troubleshooting complex OS, hardware, and application issues * Package, test, deploy, and maintain approved software, following change and compliance requirements * Configure, secure, and support corporate mobile devices, including enrollment and policy enforcement * Support remote and hybrid workforce environments, including secure home-worker configurations * Participate in vulnerability management activities, including patch compliance and remediation coordination * Monitor and remediate endpoint compliance posture, including encryption, antivirus/EDR, and configuration baselines * Maintain documentation, evidence, and controls required for audits and regulatory assessments * Follow established work order, change, and incident management procedures * Provide Tier 2/3 escalation support for endpoint issues and service requests * Maintain accurate endpoint documentation, SOPs, and troubleshooting guides * Support asset inventory, lifecycle tracking, and equipment maintenance logs * Research and evaluate emerging endpoint, security, and compliance technologies * Collaborate with security, risk, and compliance teams to ensure adherence to regulatory requirements * Perform other related duties as assigned* Preferred certifications: Microsoft, Intune, endpoint security, A+, or similar * 2+ years of experience in desktop support or endpoint engineering * Strong knowledge of PC hardware, OS fundamentals, troubleshooting, and lifecycle management * Experience supporting and administering enterprise Windows desktop environments * Hands-on experience with modern endpoint management tools such as Microsoft Intune * Experience with automated or zero-touch deployment methodologies * Understanding of endpoint security and compliance policies * Familiarity with vulnerability management, patching, and compliance reporting * Experience with disk imaging and enterprise application deployment solutions * Working knowledge of Microsoft 365 applications * Ability to manage multiple priorities in a regulated environment * Strong written and verbal communication skills, including audit-quality documentation * Flexible schedule availability as needed Physical & Additional Requirements: * Technical school training or equivalent experience; Certifications preferred * Ability to lift up to 70 lbs; bend, kneel, crouch, and climb as needed * Strong customer service orientation and organizational skills

Created: 2026-04-02

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