Advertising Account Supervisor

The role, in brief: We are looking for an experienced Account Supervisor to join the Account Services team. Our Account Supervisors provide strategic leadership on their accounts and manage multi-disciplinary projects across the agency by partnering with internal and external stakeholders.Responsibilities include: Financial health of the account including profitability and growthStrategic oversight that ensures the work is achieving client business goalsBuilding strong client relationships with various individuals on the client sideIdentifies and pursues areas of opportunityExpert in client's business and industryWorks closely with Account Services Director and President on contract/scope developmentIdentifies and ladders up potential client issuesBuild internal partnerships with other departments including Creative, Media, Digital, and InsightsCore Competencies:Strategic LeadershipDemonstrates knowledge of clients' business, target market, industry and competitionDevelops long-term timelines to keep planning cycles on track and the agency at the forefront of budget and strategy conversations with clientsSpearheads a business case at the onset of a planning process that clearly articulates "How we win"Works closely and collaboratively with Insight during creative brief developmentWorks closely and collaboratively w/ SMEs during campaign planning, consistently driving the team towards strategies that align with client objectivesDemonstrates the ability to lead discussion around strategy, both internally and externallyIs involved in the development and presentation of agency POVsIntegration of Legacy Loop frameworks into annual planning, campaign development, and client conversationsClient RelationshipDevelops strong rapport and high-level of trust with clientsDemonstrates a genuine interest in the client's business and brandDemonstrates a comfort level "pushing back" or having difficult conversations where appropriateIs the voice of the client in internal discussions and the voice of the agency in external discussionsAlways prioritizes the best interests of the agency in all client interactionsDemonstrates leadership in all client presentations through meeting set-up, presentation of key strategies and selling support throughoutEnsures client conversations have clear expectations, next steps, and strategic framing, not just task-level navigationProactively identifies risks or emerging client issues and recommends mitigation plans before escalationFinancial ManagementWorks closely with Director of Account Services and Agency President to develop annual budget recommendations and contracts or scopes of workClosely monitors income projections, providing feedback to agency leadership on a regular basisWorks with core team to identify opportunities and to develop recommendations that align with agency growth goalsClosely tracks account budgets on a regularly basis and proactively manages necessary budget adjustmentsAble to work independently to develop accurate and profitable project estimatesAble to collaborate cross-functionally to determine optimal budget splits across departmentsDemonstrates ability to have client conversations around budgets and budget trackingSubject Matter ExpertiseDemonstrates a strong working knowledge of the advertising industry including trends and best practicesDemonstrates a strong working knowledge of clients' industries including notable news and current eventsIs articulate in front of clients regarding the creative, media and digital strategies being recommended and implemented by the agencyPresentationDemonstrates preparedness by actively practicing and reviewing presentations prior to meetingParticipates in dry runs of presentationsDemonstrates presentation skills to internal team by presenting strategic plans and reporting at internal review meetingsDemonstrates presentation skills to client team by presenting strategic plans and reportingDemonstrates confidence during QA session with internal teams and with clientsEnsures all client-facing presentations tell a cohesive story grounded in insights, strategy, and outcomesParticipate in presentation skills workshop/courseMentorshipDevelops and administers performance appraisal of direct report(s)Day-to-day mentorship of direct report(s) to help he/she achieve their career and personal goalsDay-to-day leadership of direct report(s) to ensure account work is focused and prioritized appropriatelyAssists in the onboarding of new hires and cross-functional team members as the need arisesParticipates in, and leads portions of, the weekly Account Services team meetingsReportingInvolved in the development and presentation of campaign reportsFocuses on storytelling as it relates to client business goalsKeeps SMEs focused on the most important things, avoiding superfluous data for data's sakeAgency DynamicsRuns efficient, appropriately cast meetingsDemonstrates a strong working knowledge of agency processesCan act as voice for Account Services team when questions arise from other departments around processes and proceduresUpholds and enforces agency workflows, processes, and naming conventions, ensuring clarity and consistency across departmentsActs as a gatekeeper for quality, ensuring deliverables are accurate, aligned, and agency-ready before reaching leadership or clientsDemonstrates the ability to "filter up" appropriately and establishes strong working rapport with Director of Account Services and Agency PresidentThose who succeed in this role have the following qualifications: 5-6+ years of advertising agency experience with at least 3 years of account leadership experienceManagement experience Required skills/experience/familiarity in the digital marketing and campaign environment spaceAbility to possess and balance the big picture with the tactical details of daily activities and projectsStrategic and consultative while also have strong attention to detailStrong communication and excellent interpersonal skillsUnderstanding of the complex advertising landscape and how to bring together cohesive teams and programs to drive resultsCommitment to ensuring creative excellence and outputPassionate about great work, your team, and our businessActive listener with the ability to read a room and adapt accordinglyDiplomatic and empathetic leaderAgency Values: The following characteristics are expected of each employee of the agency regardless of role or responsibility: GRIT. Fall seven times, get up eight.CURIOUS. Follow that hunch with unbridled passion.PROVOCATIVE. When it comes to moving a piano, never grab the sheet music.CONFIDENCE. Fake it 'til you make it. Then fake it some more. (Psst, no one knows. It's ok.)UNCOMPROMISING. What you do when no one is watching is really who you are.UNFORGETTABLE. What about you, your character, your personality - sticks?UNWAVERING. Projects and initiatives are rarely sprints. Pace yourself. And encourage others who need a pick-me-up along the way.MYTH-WORTHY. What stories about you will still loom large 20 years from now.Schedule and Location:Monday - Friday 8:30am - 5:30pm. Remote work available Tuesdays and Fridays. This role is based out of our Colorado Springs, CO office. Compensation: The salary range for this position is $90,000 - $100,000.Benefits:401k + employer matchMedical, Dental, VisionLife and short-term disability (100% employer paid)Voluntary long-term disabilityEAP9 paid holidaysPTO, Floating Holiday, Volunteering DayEducation reimbursementEmployee referral programEmployee recognition program where points turn into money!Vladimir Jones is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. Vladimir Jones participates in E-Verify, which is a federal program used to confirm the employment eligibility of all new hires.

Created: 2026-04-02