Licensed Insurance Customer Service Representative

Job OverviewProperty & Casualty Customer Service Representative - Howard Hanna InsuranceJoin a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative, you'll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.We're more than an agency-we're a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients' peace of mind while helping you build a rewarding career.Grow your career. Make an impact. Join our team today!Salary Range: $45,000.00 - $48,000.00 per yearBenefitsAnnual Base Salary + Bonus OpportunitiesPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceHands on TrainingMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanCompetitive compensation and benefits packageOngoing training and professional development opportunitiesSupportive, inclusive, and growth-focused workplace cultureOpportunities to advance within the company and broaden your insurance expertisework with a recognized Best Practices AgencyFun & Friendly Co-workersBonus OpportunitiesRequirementsActive Property & Casualty insurance license (required)Strong communication and interpersonal skillsPassion for educating and helping clients understand their insurance optionsProven ability to identify opportunities for cross-selling and account expansionAttention to detail and commitment to regulatory complianceTeam-oriented attitude and a drive for continuous improvementResponsibilitiesDeliver exceptional customer service to existing clients, resolving inquiries with empathy and expertiseEducate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisionsIdentify opportunities to cross-sell and up-sell additional products and services, building stronger client relationshipsMaintain accurate records and documentation in compliance with industry standardsCollaborate with a supportive team dedicated to client satisfaction and professional growthRemote Type:NoJob Type:Full-TimeJob Category:Customer Service RepresentativeLocation:1000 Gamma Dr.,Pittsburgh,PA,15238,USAbout UsHoward Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial.Why Join UsAt Howard Hanna Insurance Services, we believe in protecting what matters most-your peace of mind. As a leading player in the insurance industry, we pride ourselves on our energetic team of professionals dedicated to delivering tailored solutions with exceptional service. Join a dynamic workplace that fosters growth, collaboration, and innovation. With our commitment to both clients and employees, there's no better place to build your career and make a real impact. Choose us, where your future is our priority!

Created: 2026-04-02