Director of Sales - Retail Global Account - (Hybrid ...

1. Sales Strategy and Execution: Develop and execute strategic sales plans to achieve company objectives and revenue targets. Plan, implement, and manage Zebra's sales strategy while adapting to market trends and competitive landscapes. Integrate persona-based prospecting to tailor sales approaches that resonate with different customer profiles by identifying, reaching, and influencing key decision-makers, influencers, and stakeholders within targeted retail prospects. 2. Work closely with impact teams, including but not limited to product development, sales engineering, specialist teams, customer success and support, marketing, finance, sales operations, and sales operations teams to ensure alignment of sales efforts with overall business objectives. Provide valuable input to product development based on market demands and customer feedback. Lead, mentor, and inspire a high-performing sales team, including Sales Managers and Senior Sales Managers, to achieve individual and collective sales goals. Develops Guidance for Others; sets strong precedent for innovation and personal expertise in developing creative ideas, solutions, method and techniques; accountable for decisions that have a direct impact on Zebra overall Assess team performance and potential leaders and foster development through established programs, mentoring, and individualized growth areas. Expertise in change management, effectively leading and guiding the sales team through transformations affecting the business, both internally and externally, and possess the ability to manage transitions smoothly, ensuring minimal disruption while maximizing opportunities for growth and success 3. Client Relationship Management: Lead team with a customer-first approach by identifying desired outcomes and value drivers, presenting tailored solutions, co-developing success plans, and ensuring ongoing alignment on KPI goals and progress to create shared value. Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals. Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs. 4. Performance Management: Meet or exceed annual sales targets and ensure alignment with regional/territory goals. Responsible for harnessing the power of Salesforce CRM to enhance sales processes and drive revenue growth, effectively utilize Salesforce's robust features to analyze sales data, identify trends, and develop actionable insights. Utilize data analytics to assess sales performance, identify trends, and implement strategies for improvement. Collaborate with sales operations and finance teams to develop accurate sales forecasts and plans. Monitor performance against accurate sales forecast, monitor performance and implement adjustments as needed. Solves complex problems, including highly intricate ones that require unique solutions, such as integrating multiple technologies impacting various Zebra businesses, while alsoanticipating and resolving issues and initiating actions to prevent future problems. 5. Market Analysis and Adaptation: Stay informed about industry trends, customer needs, and competitor activities, utilizing insights to adapt sales strategies and maintain a competitive edge. Provide valuable input to product development based on market demands and customer feedback. 6. 1. Bachelor's degree required Experience selling technology solutions Retail, eCommerce or SaaS (Software as a Service) experience strongly preferred Experience developing sales roadmaps The ability to strategically support sales reps with closing complex sales deals Ability to develop Zebra technical solutions to ensure ongoing relevancy in the technology market Proven leadership/ability to manage a team Must be comfortable with change and possess the ability to work in a fast-paced, high-pressure environment

Created: 2026-04-02