Operations Specialist

The future of AI - whether in training or evaluation, classical ML or agentic workflows - starts with high-quality data.At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities - from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines - powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems - we'd love to talk.HumanSignal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed HumanSignal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications.Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation at velocity. Through our Data Creation Laboratories, we don't just label data-we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand.About the RoleWe're seeking a dynamic, hands-on Operations Specialist to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of HumanSignal in Columbus-managing day-to-day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest-growing AI data markets.This role requires someone who can wear many hats: operations leader, recruiter, marketer, and problem-solver. You'll be 100% onsite when projects are in progress, ensuring flawless execution while simultaneously building the systems and teams that enable us to scale.What You'll DoOnsite Operations LeadershipManage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project deliveryOversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently metServe as the primary point of contact for clients, vendors, and team members at the Columbus locationBuild and maintain operational systems that ensure smooth, efficient project deliveryTalent Acquisition & GrowthLead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialistsDevelop and execute creative recruiting strategies tailored to the Columbus marketDesign marketing materials and campaigns to attract top talent in the local marketBuild relationships with local universities, community organizations, and job boards to source candidatesConduct initial screenings and coordinate hiring processesMarketing & Community BuildingCreate compelling visual and written content for recruiting campaigns using graphic design toolsManage our local employer brand presence across digital and community channelsOrganize community events and information sessions to attract talentDevelop partnerships with local organizations to strengthen our Columbus presenceDetail-Oriented Operations ManagementMaintain meticulous project documentation, tracking systems, and quality control processesMonitor resource allocation, scheduling, and facility logistics with precisionEnsure compliance with all project specifications, client requirements, and company standardsTrack and report on operational metrics, identifying opportunities for continuous improvementCoordinate with HQ teams on project planning, resource needs, and escalationsWhat You BringRequired QualificationsDeep knowledge of the Columbus, Ohio market-local networks, talent pools, and community landscapeDemonstrated recruiting or talent acquisition experience, including outreach campaign developmentGraphic design skills and experience creating marketing materials (Canva, Adobe Creative Suite, or similar)Exceptional attention to detail with strong organizational and project management abilitiesExcellent communication skills and comfort operating independently with minimal oversightAbility and willingness to work 100% onsite during active project periodsValid driver's license and reliable transportationIdeal BackgroundExperience managing physical facilities or on-site operations3+ years of operations management experience with proven ability to handle multiple priorities simultaneouslyBackground in gig economy, staffing, or high-volume hiring environmentsFamiliarity with data annotation, AI training data, or related technical fieldsExperience in startup or fast-paced environments where you've built systems from scratchTrack record of creative problem-solving and resourcefulnessAt HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $68,000 to $82,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Created: 2026-04-02