Operational Excellence Expert (System)

Job Description Overview Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Operational Excellence team in the role of Operational Excellence Expert (System). This position is full time with 4 days of work onsite and one day remote. This role works out of our Gateway Plaza office in Indianapolis, IN. Role Responsibilities * Champions program development for the System Operational Excellence Office to accelerate the knowledge and skills application of lean principles, methods and tools in healthcare operations in support of the organization's financial, quality, and patient safety goals. * Leads and provides training, facilitation, and development of strategic high impact process improvement initiatives, utilizing an organizational approach to standardize, spread, improve, and innovate. * Provides comprehensive support to ensure on time completion of system projects in alignment with the organization's mission, vision, and strategic imperatives. * Acts as a mentor to develop lean application and coaching mastery with deployment teams in partnership with Operational Excellence Directors. * Takes initiative to identify knowledge and skills gaps, and develops and delivers training to team members and leaders throughout the organization that is tailored to the position. Key Relationships Reports to: Director-Operational Excellence-System Candidate Qualifications Candidates for the position will be evaluated according to the following criteria and competencies. * Bachelor's Degree is required. Master's Degree is preferred. * Requires 7-10 years of relevant experience. * 3 - 5 years experience implementing improvement projects is required. * 2 - 3 years experience with complex matrix organizations is required. * Process improvement experience required. * Change management experience required. * Project management experience required. * Requires basic proficiency in MS Office. * Prior experience in the Healthcare industry is preferred. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Created: 2026-04-02