Creative Services Professional IV

Job Title: Designer & Video Editor, Social Media and Customer Marketing - Job Description Overview - Support the Social Media and Customer Marketing teams with fast, high-quality, short-form, social-first video - Focus exclusively on short-form video editing and production; no long-form video ownership - Deliver polished, on-brand video assets with quick turnaround for campaigns, events, leadership content, and always-on social moments Key Responsibilities -Craft scroll-stopping visual and motion content that builds brand love, and sparks conversation and connection on social -Create compelling visual content across our organic social channels, including static posts, carousels, and stories -Bring a creator's mindset: experiment with new formats, trends, and visual approaches and know when to move quickly on something that's peaking. -Edit and produce short-form video content for social and customer marketing -Refine static, video, and motion graphics to optimize impact and shareability across online platforms -Create video cutdowns from existing footage from events, customer interviews, demos, leadership content, and product walkthroughs -Add captions, titles, motion graphics, and light animation to improve clarity and engagement -Optimize videos for platform-native formats and aspect ratios, including 1:1, 9:16, and 16:9 -Develop and maintain reusable short-form video templates to improve speed and consistency -Turn briefs, timestamps, and rough cuts into social-ready video assets -Support rapid-turn requests, including same-day or next-day needs -Manage multiple projects while meeting tight deadlines -Partner closely with Social Media, Customer Marketing, and Creative and Brand teams to ensure brand alignment -Above all, be committed to Slack's mission of making people's working lives more simple, pleasant, and productive. Qualifications - 4 to 8 years of experience in video editing and motion design - Strong portfolio of short-form, social-first video work - Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma,or similar tools - Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling -Strong command of AI driven creative tools with an AI first approach - Ability to work independently with minimal direction and incorporate feedback quickly - Strong collaboration skills with cross-functional partners and agencies - Experience working within established brand systems Nice to Have - Experience supporting B2B, SaaS, or tech brands -Experience with developing and executing conceptual ideas with or without a brief - Familiarity with customer marketing and event-driven social content - Experience building scalable short-form video templates - Comfort working in fast-paced, Slack-based environments Reporting and Collaboration - Report directly to Creative Director for Advertising and Campaigns - Dotted-line reporting into the Social Media Strategy team

Created: 2026-04-02