Operational Support Specialist

Operational Support Specialist We are seeking a dedicated Operational Support Specialist to shadow and eventually assume critical responsibilities, ensuring business continuity. Note: Comprehensive training will be provided for most operational tasks, but candidates must have prior experience in basic networking, database, and desktop support. Key Responsibilities: Shadow and learn existing operational processes to ensure seamless transition of responsibilities. Provide support for infrastructure, VMware, SQL Server, and MySQL environments. Assist with application integration using APIs, JSON, and XML. Perform basic networking, database, and desktop support tasks with prior experience. Proactively identify and address operational issues, contributing to process improvements. Maintain and update documentation to support operational continuity. Qualifications: Strong technical background in infrastructure, VMware, SQL Server, and MySQL. Working knowledge of APIs, JSON, and XML for application integration. Demonstrated experience in performing basic networking, database, and desktop support tasks. Proactive, ownership-driven mindset with a willingness to learn and be mentored. Excellent communication skills and ability to work during U.S. business hours (CST preferred). Immediate availability is highly preferred. Job Type: Contract W2 Work Type: Remote Location: Minneapolis, MN Interview mode: Video Interview Rounds: 2

Created: 2026-04-02