IT Support Professional for Hardware and Software (HW/...

Provides desktop support to end users including network connectivity, computing performance improvement, computer relocation as assigned, and other support functions. Prepares state computers for end users, including formatting hard drives, installing operating systems, and loading software. Provides phone support to remote users as well as after hour support during network modifications. Includes installation of network cards, software drivers, new fiber network media, and installation and update of workstation network security systems and software. Provides ongoing upkeep of computer inventory. Includes the assembly, installation, and relocation of computers for volume purchases. For example, 50 units are ordered, and need to be assembled, loaded with software, and located in workstations. Other responsibilities and duties that may be negotiated by the State for this category. Background Verification Minimum Verification RequirementsPlease complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency. State Criminal Record verification (past 7 years covering each State in which the candidate has resided) Federal Criminal Records Verification (past 7 years) SSN Name Search Global Monitor Check (formerly Patriot/OFAC/Terrorist) (Suppliers Only) To order, click on the link to the right:Order Standard Background Verification Type Qualification Description Competency Experience Required

Created: 2026-04-02