Dunkin' Shift Leader

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success! Benefits of working for a Dunkin' franchisee: * Competitive wages * Awesome team-oriented environment * Lots of potential for growth within the company for those who work hard Perks & Benefits: * Competitive hourly pay + tips * Paid training and development * Employee discounts on all your Dunkin' favorites * Opportunities to grow into management roles What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: * Lead by example and support your team in delivering top-notch guest service * Keep operations running smoothly - prepping food, managing inventory, or handling cash * Train and coach crew members to be their best * Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards * Step in for the manager when needed, help make key decisions What You Bring to the Table: * Previous experience in food service or retail (leadership experience is a plus!) * A positive attitude and strong communication skills * Ability to multitask and stay cool under pressure * Willingness to work flexible hours, including early mornings, weekends, and holidays * A team-first mindset and a passion for great coffee and customer service Ready to Lead the Way? If you're ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin'! * Provide excellent guest satisfaction, service speed, and product quality * Previous experience working in a cafe or quick service restaurant preferred * Show passion about results by setting compelling targets and delivering on commitments * Meet safety and sanitation standards * Anticipate and understand guests' needs and exceed their expectations * Works well in a team environment * Excellent leadership skills, must be able to build and lead a team * Stellar attendance record

Created: 2026-04-02