Student Services Specialist (Part-Time LTE) GEAR UP ...
Milwaukee Area Technical College - Milwaukee, WI
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Salary: $23.92 - $29.90 HourlyLocation : Multi-Campus, WIJob Type: Part-Time Limited TermJob Number: 2026-05581Division: General Education PathwayOpening Date: 03/24/2026Closing Date: 3/31/2026 10:00 PM CentralApplication Requirements: Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Typing "See Resume" in lieu of application completion is not acceptable. DescriptionMilwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at .Under the supervision of the Dean of the General Education Academic & Career Pathway, collaborates with team members across MATC departments and academic areas to implement a project designed to increase the number of low-income students who are prepared to enter and succeed in postsecondary education. Work is diversified requiring knowledge of student services and the use of judgment, analysis and decision making within established procedures. Supervision received is general in nature using established policies and general objectives occasionally referring to supervisor for policy clarification or interpretation; works with other professionals in a teamwork approach. Communication is continuous between the division, school partners, specialized agencies, and community organizations.Note: This position is funded through the grant. Funding for this position is contingent upon the terms of the grant. This position is currently funded through 9/30/26. Characteristic Duties and ResponsibilitiesSupports local efforts to advance dual enrollment and post secondary readiness through GEAR UP initiativesSupports coordination of professional development activities for MPS teachersSupports coordination of college and career activities, including STEM enrichment, campus tours, family engagement events, etc.Supports coordination of first-year transition support for MPS-MATC studentsSupports coordination of high interest GEAR UP Summer Camps and academic enrichment activitiesAdvises current and prospective students with academic decisions; career development; assesses provides support service options to address personal, family and social issues. Advises students with class selection; assesses test scores; reviews transcript and program plans; registers students in alignment with course availability; provides entry options, curriculum, academic and performance preparation.Verifies student compliance of State CBC requirements; submits background check results and state forms to hospitals and child care centers; completes manual and online clinical placement; proactively supports student's charge removal for no convictions; processes State Challenge forms, Rehabilitation Review, and Pardon and Expungement.Explains career sheets and/or program information to applicants; may serve as language interpreter to assure understanding of program requirements and career pathway options at MATC.Advises students about program course availability, program changes and availability.Ensures delivery of excellent customer service, including face-to-face, telephone, electronic, and print transactions.Identifies students in need of career planning, special needs, and counseling; refers applicants to appropriate MATC support services and/or community-based organizations/agencies.Provides information about services available to students at MATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.Provides individual and workshop format information on interviewing and job searching.Acts as liaison with community-based organizations/agencies to recruit disadvantaged and minority students.Collaborates with division leaders to ensure delivery of academic advising and career services to current students and graduates.Collaborates with new student orientations at MATC; represents MATC at high school orientations and/or functions; provides tours of MATC campuses to prospective student groups.Assists in devising and developing student services procedures; generates and maintains student services reports. Represents MATC at advisory boards, public, private, and business committees in the community.Serves as student group advisor.Participates in workshops; in-service trainings; student service's instructional and college steering or success committees; advisory boards; sub-committees or educational activities as assigned.Performs other duties as assigned QualificationsCompliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and proceduresMINIMUM REQUIRE QUALIFICATIONS:Education/Experience: Associate degree in Education, Behavioral Sciences, Business, or Marketing with at least three (3) years of related experience*Preferred Experience: Bachelor's degree in Education, Behavioral Sciences, Business, or Marketing with at least one (1) year of related experience**Related experience includes: Occupational experience in the area of recruitment (student or employment) or direct sales and marketingPreferred License/Certification: CPR/First Aid Certification.KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of general entry admissions and enrollment procedures.Knowledge of programs and transfer credit applications.General knowledge of community based organizations/agencies structure and services.Working knowledge of marketing principles to guide behavior and decisions.Excellent organizing skills with an ability to prioritize and manage multiple tasks and a variety of demands including coordination of events with multiple teams.Ability to communicate effectively through both oral and written means while projecting an image of high professionalism. Must possess a high caliber of customer services skills in order to establish and maintain effective working relationships with MATC staff, faculty, students, representatives from outside agencies, business community and the general public.Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.Demonstrated ability to create, structure, and deliver public presentations to a variety of groups.Self-starter with the ability to work independently, and as a team member.Ability to access and disseminate information using computers and proficient knowledge of Microsoft Office Suite including Excel, PowerPoint and Word.Ability to work flexible hours to include evenings and weekends as necessary.Ability to possess a valid Wisconsin driver's license, vehicle, and proof of auto insurance. Supplemental InformationStart Date: This position supports the General Education Pathway and is available to start as soon as possible. This position is limited term and is subject to end on September 30, 2026.* If additional funding is not secured the position may end.*Benefits Note: This position is currently NOT be eligible for any benefits, including vacation and sick accruals; however if the grant is renewed as of October 1st, 2026, it would then become benefit eligible as of November 1, 2026.Hours: This position is a part-time position, up to 19 weekly hours generally between the hours of 8 am - 4:30 pm with some evenings and weekends needed, with notice, based on programming needs.Location: This position isprimarily based out of our Downtown Campus campus location, however travel to and working on-site at assigned high schools. mileage is reimbursed, is a core function of this role, Must have reliable transportation. All work must be conducted in the state of Wisconsin. Compensation: Hourly rates ($23.12 - $28.89) are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the job application.Application Materials & Requirements: To be considered for this position, all applicants (both internal and external) must submit a thoroughly complete application. An incomplete application will not be considered or reviewed.Please follow these steps.1. Complete the Employment Application in its EntiretyYou must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered.2. Attach All Required Documents (At Time of Application)Cover LetterResume (up-to-date)*Please note, submission of a resume does not satisfy the requirement for a thoroughly completed application. Interview: Virtual interviews (In-Person, or Spark Hire/One-Way) will be scheduled within two - three weeks of position closing date. EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email . Please note that this position is NOT benefit eligible.01 Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Have you included and fully completed the education and experience information on your application? Yes No 02 What is the highest degree you have completed from an educational institution? No High School or GED High School or GED Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 03 Please list your degree(s) and conferred field(s)? 04 Do you have direct work experience in a Student Services area (e.g. Counseling & Advising, Testing & Assessments, Admissions, Accommodations, Tutoring & Academic Support, Student Recruiting or program promotional activities) for a community based, high school, or higher education organization? Yes No 05 How many total years of relevant work experience do you have? Relevant experience includes previous work in a (community based organization, high school or higher education) student facing position which directly provides support services which assist students achieve academic success. Less than 2 total years 2 - 4 total years 4 - 6 total years More than 6 total years 06 Do you have experience working in a technical college or higher education environment? Yes No 07 Job Parameters:- Part-Time up to 19 hours a week, year round position- Limited term position with current funding guaranteed thru September, 30th, 2026- Pay range is: $23.92 - $29.90 (FIRM), based on applicant experience, education, and internal equity- Modality: 100% IN PERSONAre these hours, location, and pay range acceptable to you? Please type comments below. 08 List days and hours of availability. Please be specific. 09 This part-time position has a probationary period of twelve 12 months for new external hires to the college and six (6) months for internal candidates The person who is hired for this role would not be able to transfer into another role within the college until their probationary period is completed.Is this acceptable to you? 10 (INTERNAL Staff APPLICANTS ONLY) Are you past your probationary period with MATC? This means six (6) months if you are a current full-time employee and twelve (12) months if you are a current part-time employee. (EXTERNAL APPLICANTS TYPE N/A) 11 Internal MATC employees CANNOT hold two positions at the college at the same time. This includes faculty and staff or any combination. (e.g. holding a full-time position and adding a part-time position AND/OR holding two-part time positions). If you are an external application, type n/a.Do you understand this policy? 12 (INTERNAL APPLICANTS ONLY) Please list all positions previously and currently held at the college. (External applicants type N/A) Required Question
Created: 2026-04-02