Camera Specialist

Job DescriptionJoin the City of Chattanooga TeamChattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future-famously powered by the nation's first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City," the first of its kind in the United States. Our OrganizationAs a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:Public Safety: Chattanooga Police and Fire Departments.Infrastructure & Utilities: Public Works, Waste Resources, and specialized Stormwater management.Quality of Life: Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library.Transportation: The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives.Innovation: Leading-edge smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead.Why Choose Chattanooga?The City of Chattanooga's workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:Competitive Compensation: Robust pay scales that reflect our commitment to our staff.Work-Life Balance: Generous paid time off and flexible scheduling where possible.Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. .Growth: A focus on professional development and upward mobility within the organization.The Great Outdoors: Your Backyard Playground: Chattanooga isn't just near nature, it's immersed in it. As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim. Whether you are an adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away.Vertical Adventures: Scale legendary sandstone cliffs in what is widely considered the premier rock climbing hub of the Southeast.Water & Rapids: From the high-octane whitewater kayaking of the Ocoee River to world-class bass fishing and peaceful paddling on the Tennessee River.Trails for Miles: Explore a massive network of mountain biking and hiking trails that wind through lush ridges, hidden waterfalls, and deep river gorges.In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you'd like to call Chattanooga home - or maybe you already do! - and want to further your career through meaningful work that makes a true impact where you live, we'd love to talk to you.Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)*Hours may vary due to work assignments, or projects.*Work Location: The Edney Innovation Center1100 Market StreetFLSA Status: This is an Non-Exempt position.Salary: GS.08 $22.74/hour- $27.47/hourDepartment: Technology ServicesCLASSIFICATION SUMMARY:Incumbents in this classification perform, conduct a variety of camera and troubleshooting analysis by monitoring City-wide cameras; Responsible for repairing all types of cameras and other related equipment; Ensures work quality and adherence to established policies and procedures; Specific job duties might include disassembling and inspecting camera equipment to determine the problem, repairing, cleaning and calibrating cameras and broken parts and testing cameras for performance; Requires a good understanding of the different components that make up a camera; Uses camera and camera system documentation, instructions and technical specifications to find and solve technical problems.SERIES LEVEL: The Camera Specialist is a stand-alone position.ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) Monitors and assists with City-wide cameras (RTIC, "Public Safety Cameras,)" and the other City Of Chattanooga and privately owned camera systems.Service and support security camera hardware and software, including upgrading firmware, troubleshooting cameras and camera system problems.Monitors camera feeds as required to verify proper functionality of all cameras on the city-wide camera network.Monitors camera dashboard(s) and works with City departments and vendors to troubleshoot and restore lost service to cameras.Takes ownership of and follows up on service requests submitted where troubleshooting or assistance is needed to restore camera service.Works directly with the vendors and internal teams to determine cameras needed for new projects and upgrades.Works closely with Technology Services divisions and stakeholders to ensure camera systems remain functional and available for use.Maintain inventory of camera security system hardware, peripherals, cabling and other equipment.Performs fundamental technical troubleshooting and problem isolation on camera and camera system hardware and software.Maintain technical knowledge to support security cameras.Support stakeholders via phone and email.Maintain accurate records and documentation of all work done on cameras and the camera system.Advise supervisor of potential problems or unusual events.Perform after hours, on-call rotation as assigned.Must meet regular attendance requirements.Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.Performs other duties as assigned.MINIMUM QUALIFICATIONS:Four (4) years of public safety/security camera experience or equivalent preferred. Bachelor's Degree or any combination of equivalent experience and education required. LICENSING AND CERTIFICATIONS: Required within 1 yearITIL CertificationsCompTIA Certifications (CompTia A+, CompTIA Infrastructure+, CompTIA Networking+, CompTIA Security+)Six Sigma or Lean/SixSigma Green BeltKNOWLEDGE AND SKILLS: Good communication skillsKnowledge of interpreting and diagnosing camera issues; fundamental understanding of DC(direct currents) and AC(alternating current) electrical circuitsAbility to work well with a team; multi-task in a fast-paced environment; effectively communicate and disseminate information as needed; work with law enforcement units, and vendors; accomplish tasks with little to no direct supervision; demonstrate and use keen attention to detail.Skilled in communication with a high level of experience with public safety/security system camera replacement.PHYSICAL DEMANDS: Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, climbing, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.WORK ENVIRONMENT: Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents. SPECIAL REQUIREMENTS: Safety Sensitive: YDepartment of Transportation - CDL: NChild Sensitive: N SUPPLEMENTAL INFORMATION:This position requires pre-employment screening(s) that include: background check / drug screening / lift test / TB screening questionnaire / TB Skin Test / Complete Physical screening / DOT Clearinghouse / HepB Titer / fingerprinting / CJIS check.The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.JES 8/25/25

Created: 2026-04-02