Senior QA Lead

Overview Client is seeking a Senior Quality Lead to drive quality planning, execution, and reporting for a large transformational software initiative. This role leads QA across multiple teams, partners closely with development and business stakeholders, and ensures strong test coverage, traceability, and timely defect triage to deliver a high-quality product. Core Responsibilities Lead end-to-end QA planning, execution, and recap for a major project Oversee requirements review, test script/case preparation, execution, and results reporting Coordinate testing across development, QA/shared services, and lines of business Manage QA resourcing, estimates/forecasts, schedules, and testing needs Drive PLC tollgates, traceability, test coverage, and quality metrics reporting Run defect triage and test results triage; partner with teams to drive remediation Identify workflow/UI gaps and escalate risks tied to technical debt, schedule, and quality Participate in grooming and project meetings; provide clear status, risks, and recommendations Essential Qualifications, Skills, and Technologies Bachelor's degree or equivalent work experience 3+ years of quality assurance experience with demonstrated leadership (delegate + hands-on support) Experience coordinating testing across multiple QA teams and cross-functional stakeholders Strong Functional, Integration, and Regression testing experience Strong command of test traceability and test coverage/quality metrics Defect triage and results triage experience Expert-level exploratory testing skills and ability to guide other testers Excellent communication skills and ability to report status and risks in detail Analytical mindset to assess application health, quality metrics, and project risks Preferred (Nice-to-Have) Skills or Experience Test automation experience or strong interest (not required) Virtual Response Unit (VRU) or contact center testing experience Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Created: 2026-04-02