User Support Specialist-Expert

Masonbyte is seeking to fill a User Support Specialist-Expert position for our customer in Raleigh, NC. At Masonbyte, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity. One of our clients in Raleigh, NC needs a User Support Specialist-Expert for a contract position. Position: User Support Specialist-Expert Location: Onsite Position Type: Contract Job Description:General on-site IT support for the Central Raleigh Office This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.Requirements: Broad knowledge and skills from a range of technologies to address work assignments. General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, and other general applications Skilled customer service professional Skilled IT consultant with ability to solve and/or prevent technical problems. Ability to independently resolve routine and non-routine issues on software and/or hardware. Ability to organize and follow complex and/or detailed technical procedures. Ability to solve unexpected problems associated with projects and daily work. Employee Benefits:Masonbyte offers a comprehensive benefits program including various options in these plans: Medical Insurance Paid Holiday/Annual/Sick/PersonalLeave Employee Stock Ownership Program (ESOP) Generous 401(k) Company Plan Education Assistance Professional Development Programs Reimbursement If you are interested in this position, please send me a copy of your latest resume at recruiting@ with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please don't hesitate to contact me for any question(s) you may have. All employment is decided on the basis of qualifications, merit, and business need.Regards,Nisha Bhat Sr. Recruitment professional Masonbyte LLC 15834 Livingston Rd, Accokeek, Maryland, 20607 O: (703) 936 - 0100 Ext: 580. Direct: (703) 986 - 3399 recruiting@ /An Equal Opportunity Employer:Masonbyte is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental /veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law.

Created: 2026-04-02