Stylist

Who are we?Surmesur is redefining the custom clothing experience. Our showrooms combine technology, craftsmanship, and personalized service to create garments designed to fit each client's life, style, and ambitions. Our mission is simple: deliver an unforgettable "Wow" experience while helping our clients become the best version of themselves every day. We are currently seeking a Stylist to join our showroom in Pittsburgh. This is a full-time opportunity for someone passionate about fashion, client relationships, and delivering exceptional service in a fast-growing, innovative retail environment. At Surmesur, your success is tied directly to your creativity, your initiative, and your ability to build meaningful relationships with clients.True to our values:At Surmesur, our team lives by four guiding principles:Be Better: We constantly strive to improve our craft, our service, and ourselves.Be Creative: We encourage innovation, new ideas, and bold thinking in everything we do.Take Action: We own the client experience and go above expectations to deliver our signature "Wow" effect.Have Fun: We believe great work happens in a positive and collaborative environment.What do we offer?Competitive base salary (based on experience)Uncapped commission program$550 clothing allowance every 6 monthsGroup savings programComprehensive training in custom clothing, styling, and client experienceOngoing coaching and professional developmentWho are you?You are someone who thrives on helping others look and feel their best. You combine style expertise, emotional intelligence, and a strong sales mindset. You are:Passionate about fashion, personal style, and client experienceDetail-oriented and highly organizedEntrepreneurial and motivated by performanceConfident in building relationships and networkingComfortable using technology and digital toolsA strong communicator who listens wellAdaptable and eager to learnA team player who takes initiativeWhat are the responsibilities of the position?Client Experience & StylingConduct personalized consultations to understand each client's lifestyle, needs, and style goalsAdvise clients on fit, fabrics, styling, and wardrobe buildingTake precise measurements and guide clients through the customization processConduct fittings and ensure garments meet Surmesur quality standardsFollow up with clients throughout the production processCreate memorable experiences that result in repeat business and referralsRelationship Building & SalesDevelop long-term client relationships through proactive outreach and follow-upsMaintain a personal client book and drive repeat businessIdentify wardrobe opportunities and recommend additional pieces when appropriateAchieve and exceed individual sales goalsDeliver the Surmesur "Wow" experience with every interactionShowroom OperationsMaintain an organized, professional, and visually inspiring showroom environmentAssist with visual merchandising updates and product presentationKeep client records and order details updated in internal systemsStay informed on new collections, fabrics, and company standardsSupport team initiatives and daily showroom operationsWhat experience do you need?2-3 years of customer service experience2-3 years of sales experience, preferably in retail, fashion, or luxury environmentsKnowledge of men's fashion or custom clothing is an assetExperience working with CRM systems or Google Workspace toolsStrong communication and interpersonal skillsExcellent organization, time management, and prioritizationDiversity, Equity & InclusionAt SURMESUR, we subscribe to the principle of employment equity and invite women, visible minorities, native people, people with disabilities, LGBTQ2S+ people and otherwise marginalized people to apply. The following actions have also been taken to make our workplace more inclusive:A diverse Leadership Team, bringing different perspectives and experiences to decision-making.Leave to care for a child or an elderly person.A written and enforced anti-harassment and anti-discrimination policy, with mechanisms in place to address and remedy the problem.Training on harassment in the workplace.Job offers are published on several sites, ensuring that the maximum number of candidates are reached.

Created: 2026-04-02