Information Systems Support Supervisor

Position Type: TechnologyDate Posted: 1/14/2026Location: Davis Education CenterDistrict: Genesee Intermediate School DistrictInformation Systems Support Supervisor - Technology and Media ServicesABOUT US AND OUR CULTUREAt the Genesee Intermediate School District, we are collaborators, leaders, educators, and support staff delivering instructional programs and services in general education, special education, and career technical education to 64,000 students, their families, and over 8,500 educators. GISD values its staff and cultivates positivity in the workplace as we all work together to carry out our mission of leadership, service, and innovation - partnering for success!GISD promotes a collaborative work environment with a strong emphasis on teamwork and professional growth. We are committed to fostering a positive and supportive culture where all staff members feel valued and respected. Our dedication to professional development is demonstrated through initiatives such as resources for professional learning, mentorship programs, and leadership skill development. We are devoted to creating a thriving organizational culture that benefits not only our staff, but also the students and families we serve.To learn more about the GISD culture, please click the link below:GISD Standards, Personalized Service and Quality ProgramsSALARY AND BENEFITSSalary:$96,304 - $107,051 annually, commensurate with experience and qualificationsBenefits: Our comprehensive benefits package includes health insurance with five different plans, dental and vision coverage, life and disability insurance, voluntary insurance options, and a supplemental life program. Employees are entitled to sick time, vacation time, bereavement days, holidays, and longevity pay. Flexible spending accounts (FSA) or healthcare savings accounts (HSA) are available based on the elected medical plan. Additionally, retirement savings plans are provided through the State of Michigan Office of Retirement Services (ORS). These benefits are available after just one full day of employment.LOCATION2413 West Maple AvenueFlint, MI 48507ROLE AND ESSENTIAL DUTIESThe Information Systems Support Supervisor oversees the support for the information systems hosted and supported by Genesee Intermediate School District (GISD), GenNET and Shared Data Services (SDS). Responsible for investigating new technologies and facilitating use in application areas including, but not limited to financial, payroll/personnel, productivity and student services applications. Provides leadership in the management of data across multiple platforms and in state-of-the-art system designs that are cost effective, efficient solutions which meet the information needs of the districts. Supervises and evaluates staff in the assigned area.Essential Duties (May include, but not limited to):Provides leadership in the management of data systems for GenNET, SDS, and GISD.Responsible for investigating new technologies and facilitating use in application areas including, but not limited to financial, payroll/personnel, productivity and student services applicationsProvides technical support and consultation to GISD, SDS, and constituent district staff as it relates to effective data management applications.Provides leadership in the management of data across multiple platforms.Models effective problem solving and troubleshooting techniques.Participates in complex project tasks.Develops plans, policies and procedures to maximize use of data management and software applications.Supervises and evaluates staff in the assigned area.Seeks to help staff remain technologically current and receive appropriate ongoing training.Ensures customer expectations are met or exceeded related to Information Systems Helpdesk requests.Works with the Technical Services Supervisor to monitor Helpdesk requests.Seeks to build positive morale among team members.Responsible for developing an environment that efficiently and effectively supports data management systems to include oversight and documentation of processes.Works with the Technical Services Supervisor to establish data backup and recovery procedures for critical data systems.Works with TMS Leadership to select applications; oversee installation and training, maintain inventory and upgrade policies; set appropriate access levels and enforce security.Oversees the maintenance of the district web page.Works with TMS Leadership and Business Services to create and evaluate RFPs related to Information Systems.Consistently models Win-Win leadership.Other Duties: Represents the department on various local, state and national planning committees, as assigned.Participates in budget development and implementation.Participates in the development of pricing models.Performs other related duties as assigned.QUALIFICATIONSEducation: Bachelor's degree required, master's degree preferred.Experience:Minimum three years recent experience in project management and/or management of Information Systems required. Prefer experience in an educational setting. Successful experience supervising and evaluating staff preferred. Experience designing and implementing test plans and verification methods. Demonstrated initiative in long-range planning and team leadership.Skills/Other:Ability to assess requirements of customers and make recommendations for implementation of information/application support systems. Ability to coordinate and/or participate in development and implementation of operational policy plans for the integration of all departmental information/application support systems. Ability to administer training in a variety of information management and productivity software applications to include Microsoft, SchoolsOPEN and mail packages. Knowledge of computer programming and systems analysis/design principles and practices, as well as operating systems. Ability to think logically and solve problems in a timely and efficient manner. Ability to read, analyze, and interpret media, manuals, reference materials, technical journals, and abstracts. Ability to write reports, business correspondence and procedure manuals. Ability to effectively represent the department in a professional manner. Ability to exercise diplomacy and tact. Ability to apply knowledge of current research and theory in specific field. Ability to establish effective working relationships with all levels of staff and customers. Ability to use computers and other technologies to accomplish job responsibilities. Ability to plan, organize and coordinate work assignments. Ability to adapt to changing priorities and to assimilate new knowledge quickly and effectively. Ability to lead teams and inspire teamwork. Demonstrated mental/physical ability and stamina for meeting the essential duties of the position and the ability to travel to and from the intermediate school district and constituent school districts in the service area. Punctuality and good attendance are requirements for the position. Ability to work a flexible work day, work week, and work year. Ability to exercise good judgment and make decisions in accordance with board policies and established administrative guidelines.DEADLINE AND APPLICATION PROCESSCurrent GISD employees who wish to apply for the vacancy should apply online using the job postings link accessible from the home page of the GISD website. Under the job postings category, select the link titled Current Genesee ISD Employees - click here for vacancies, located under the "Internal Staff" heading.External candidates may apply by selecting the Apply link above and completing the online application and uploading a resume.If you do not have access to a scanner, plan to bring this documentation, if you are selected to interview.Transcripts printed from the Internet are not acceptable.Please do not send paper documentation to Human Resources.Join us in shaping the future of education. Interested candidates should submit their resume, cover letter, and any other relevant documents to the GISD Human Resources department. Applications will be reviewed on a rolling basis until the position is filled. Join a forward-thinking team that makes a lasting impact on students, families and the community. Apply today to become a part of the Genesee Intermediate School District team!An Equal Opportunity EmployerAttachment(s):About GISD and Special Education.pdfJD 748 Information Systems Support Supervisor acx.pdf

Created: 2026-04-02