Facilities Director

DescriptionFacilities DirectorLocation: Houston, TX (with regional travel)Position SummaryThe Facilities Director is a senior, field-focused leader responsible for elevating maintenance operations across a growing multifamily portfolio. This role is highly hands-on, working directly with on-site maintenance teams to train, coach, and standardize best practices while supporting due diligence, property takeovers, and new construction transitions.This individual will serve as the operational authority for maintenance excellence-ensuring assets are well-maintained, teams are properly trained, vendors are effectively managed, preventative maintenance programs are executed consistently, and safety remains a top priority.Key ResponsibilitiesMaintenance Leadership, Training & Team DevelopmentLead, train, and mentor on-site maintenance teams, including Maintenance Supervisors, Technicians, and PortersConduct hands-on training in diagnostics, troubleshooting, safety, HVAC, plumbing, electrical, and general repairsEstablish and reinforce maintenance standards, SOPs, and accountability across the portfolioInterview, select, and onboard maintenance team members, ensuring proper technical skill, cultural alignment, and safety awarenessSafety & ComplianceLead and/or facilitate monthly safety meetings with on-site maintenance teamsPromote a strong safety-first culture across the portfolioEnsure compliance with OSHA, EPA, Fair Housing, and all local, state, and federal regulationsOversee safety training, incident response protocols, and ongoing risk mitigation effortsDue Diligence, Takeovers & New ConstructionPerform due diligence walks for acquisitions, identifying deferred maintenance, capital needs, and operational risksLead maintenance efforts during property takeovers and transitions, ensuring continuity, safety, and efficiencyConduct new construction and pre-lease walks, punch walks, and readiness inspections prior to stabilizationPartner closely with Development and Construction teams to ensure a smooth transition from construction to operationsPreventative Maintenance & Asset CareDesign, implement, and enforce preventative maintenance programs to extend asset life and reduce emergency repairsOversee long-term care of building systems including HVAC, plumbing, electrical, roofing, and fire/life safety systemsEnsure maintenance teams are properly trained to proactively identify and address issues before they escalateVendor & Contract ManagementBuild and manage strong vendor partnerships across HVAC, plumbing, electrical, landscaping, pools, fire safety, and general contractingNegotiate contracts, evaluate vendor performance, and ensure cost-effective service deliveryStandardize vendor relationships where possible while maintaining service quality and responsivenessOperational & Financial OversightPartner with Operations and Portfolio Leadership to manage maintenance budgets, CapEx planning, and expense controlsAnalyze work order trends, emergency repairs, and maintenance KPIs to drive continuous improvementSupport communities during audits, inspections, and insurance or risk-management reviewsQualifications8+ years of maintenance leadership experience in multifamily property managementPrior experience as a Regional Maintenance Manager, Director of Maintenance, or Director of Facilities strongly preferredDeep technical knowledge of multifamily building systems and maintenance operationsProven experience supporting due diligence, acquisitions, takeovers, and/or new constructionBilingual (English/Spanish) is a strong plusEPA Universal Certification required; additional certifications (CPO, HVAC, CAMT) a plusMust travel regularly within the portfolio

Created: 2026-04-02