Front Desk Attendant

Club Location:The Club at Tartan Fields - Dublin, OHArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.Position SummaryThe Front Desk Associate serves as the first point of contact for members, guests, and visitors at The Club at Tartan Fields. This role sets the tone for the member experience by delivering exceptional hospitality, professionalism, and personalized service. The ideal candidate is welcoming, organized, detail-oriented, and thrives in a high-touch, private club environment.Key ResponsibilitiesMember & Guest ExperienceGreet members and guests warmly and professionally upon arrival and departureProvide exceptional customer service in person and over the phoneAssist with general club inquiries, directions, and event informationMaintain confidentiality and discretion regarding member informationEnsure every interaction reflects the Club's service standards and cultureAdministrative SupportAnswer and route incoming calls efficiently and professionallyManage reservations for dining, events, and club amenities as directedAssist with tee time inquiries and coordination with the Golf ShopProcess payments, member charges, and basic transactions accuratelyMaintain accurate records, logs, and front desk documentationCommunication & CoordinationCommunicate daily events, member needs, and operational updates to relevant departmentsSupport food & beverage, golf operations, and event teams as neededAssist in distributing club communications and promotional materialsFacility PresentationMaintain a clean, organized, and professional front desk areaMonitor lobby and common areas to ensure readiness and presentation standardsReport maintenance or safety concerns promptlyQualificationsPrevious hospitality, country club, hotel, or customer service experience preferredProfessional appearance and demeanorStrong communication and interpersonal skillsProficiency in Microsoft Office and club management software preferredAbility to multitask in a fast-paced environmentFlexible schedule, including evenings, weekends, and holidaysCore CompetenciesService ExcellenceProfessionalism & DiscretionAttention to DetailTeam CollaborationProblem SolvingPositive AttitudePhysical RequirementsAbility to stand for extended periodsAbility to lift up to 25 pounds occasionallyWhat We OfferCompetitive hourly compensationA team-oriented, hospitality-driven cultureOpportunities for growth within The Club at Tartan FieldsIf you'd like, I can also create:A shorter posting version for Indeed/Arcis CareersA more hospitality-focused versionOr one aligned specifically to your club's cultural pillars and service standardsArcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Created: 2026-04-02