Production Support

Production Support irving, TX **Hybrid** Contract $61.69/hr - $69.51/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Irving TX or Charlotte NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 24 Months **Required Skills & Experience** + o 5+ years of experience in a production support role.o Strong experience with Unix/Linux systems administration.o Hands-on experience with Autosys job scheduling.o Experience with shell scripting and automation tools. **- Skills:** o Proficient in Unix/Linux command line and system administration.o Strong troubleshooting and problem-solving skills.o Familiarity with SQL and database management.o Excellent communication and teamwork skills.o Ability to work under pressure and manage multiple tasks simultaneously. **What You Will Be Doing** + **1. Monitoring and Maintenance:** o Monitor production systems for performance and availability.o Perform regular system health checks and maintenance tasks.o Ensure all production jobs are scheduled and run on time. **2. Incident Management:** o Provide Level 1 and Level 2 support for production issues.o Diagnose and resolve incidents, ensuring minimal downtime and impact on business operations.o Escalate complex issues to Level 3 support or relevant teams as needed. **3. Unix Systems Management:** o Manage and support Unix/Linux servers in the production environment.o Perform shell scripting for automation and process improvement.o Troubleshoot Unix-related issues and optimize system performance. **4. Autosys Job Scheduling:** o Create, maintain, and troubleshoot Autosys job schedules.o Ensure job dependencies and workflows are correctly configured and optimized.o Monitor job execution and handle job failures promptly. **5. Application Support:** o Provide support for production applications, ensuring they run smoothly.o Collaborate with development teams to understand application behavior and support needs.o Implement application changes and patches in coordination with development teams.6. **Documentation and Reporting:** o Maintain detailed documentation of production support processes, incidents, and resolutions.o Generate regular reports on system performance, job execution, and incident management.o Document changes and updates to the production environment. **7. Collaboration and Communication:** o Work closely with other IT teams, including Development, QA, and Infrastructure.o Communicate effectively with stakeholders regarding incident status, changes, and enhancements.o Participate in on-call rotation to provide 24/7 support as needed. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance. **Specialization:** + System Administration

Created: 2026-04-02