Communications Coordinator

Classification: Full-time, Non-Exempt Reports to: Communications Administration SpecialistDepartment: Communications About Operation Restoration: Operation Restoration (OR) supports women and girls impacted by incarceration to recognize their full potential, restore their lives, and discover new possibilities. At OR, we focus on advocacy, education, economic mobility, and true economic equity for our staff, clients, and community. Our goal is to end the incarceration of women and girls. Incarceration is defined as confinement in prison, jail, immigrant, juvenile or military detention, or a deportation facility. Operation Restoration defines directly impacted women and girls as individuals who are currently or have previously been incarcerated, arrested, or are on probation and/or parole.About the Position: Under the direction of the Communications Administration Specialist, the Communications Coordinator implements approved communications initiatives across digital platforms, media, and content channels in alignment with established strategy and brand standards. This role is responsible for the production, coordination, and timely deployment of digital and written communications, ensuring that approved messaging and campaigns are executed accurately, consistently, and on schedule. The Communications Coordinator plays a critical role in amplifying OR's mission and visibility through high-quality communications support while adhering to established workflows and approval processes.Duties and Responsibilities:Communications Strategy & Brand Leadership SupportManage day-to-day execution, support and engagement on OR's social media platforms and website, aligning with approved strategy, messaging and brand guidelinesDraft social media captions, newsletters, and multimedia content based on approved messagingMaintain content calendars and posting schedules, in collaboration with the Communications SpecialistCreate basic graphics and digital assets using approved templates and brand guidelinesEdit short-form video content for social and digital platforms, in collaboration with the Communications teamImplement website updates, blog posting, and digital announcements following review and approvalMedia & Public Relations Strategy SupportDraft press releases, media advisories, and pitch language for review by the Communications Specialist and/or Communications Administration SpecialistMaintain media lists and support media outreach coordination, following review and approvalSupport Communications Specialist with preparation of talking points, interview briefs, and background materialsSupport event-related communications and media coordinationAnalytics & Reporting SupportPull monthly analytics for social media, website, and newslettersTrack engagement and performance metricsProvide reports and insights to the Communications Specialist for strategic analysisCross-Department Collaboration SupportCollaborate with OR departments to gather stories, updates, and program highlightsSupport fundraising and donor communications with approved design and content assetsCoordinate with staff to ensure timely and accurate communications executionProfessional DevelopmentParticipate in organizational trainings, programmatic updates, and communications workshopsDevelop working knowledge of OR's brand strategy, messaging framework, communications and media processesMaintain cross-training in digital tools, media support functions, and reporting systems to ensure continuity during team absencesRemain versed in all core communications functions to support department-wide needs as necessaryAdditional Operational SupportFollow established communications SOPs, workflows, and approval processesAssist in maintaining and organizing digital assets in organizational drivesCapture content for events, campaigns, and organizational initiativesTake staff headshots during onboardingMaintain departmental equipment inventory according to organizational standardsPerforms related duties as assigned in support of organizational goalsAt times, this role requires flexibility to work outside of standard business hours to support our mission as a community-centered organization. The role also may include occasional travel.Desired Qualifications and Skills:2-4 years of experience in communications, digital media, PR, or related fieldExperience working in nonprofit or mission-driven organizations preferredStrong writing and communication skillsFamiliarity with social media platforms and content management systemsExperience with tools such as Canva, basic Adobe Suite, Square Space and website CMS platformsPhotography and videography skills preferredOrganized, detail-oriented, and deadline-drivenAbility to work independently while following clear directionCommitment to criminal legal system, reform and equityCore Competencies:Team-focused and collaborativeAccountability, flexibility and reliabilityStrong organizational skillsAbility to manage multiple tasks simultaneouslyProfessionalism, integrity, and confidentialityComfort working in fast-paced environments

Created: 2026-04-02