Customer Support Specialist/Travel (Flexible Schedule)
HJB Travels - Tucson, AZ
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About the job Customer Support Specialist/Travel (Flexible Schedule) Job Description:We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.Key Responsibilities:Respond to customer inquiries via phone and emailAssist clients with travel questions, reservations, and general supportProvide accurate information about destinations, policies, and proceduresDeliver professional, friendly, and consistent customer serviceFollow company standards and operational guidelinesMaintain clear documentation of customer interactionsQualifications:Strong communication and customer service skillsPrevious customer service experience preferred but not requiredAbility to work independently and manage time effectivelyComfortable using computers, email, and online toolsDetail-oriented with a solution-focused mindsetInterest in the travel industry is a plusWhat We Offer:Flexible scheduling (part time or full time)Training and ongoing supportGrowth opportunities within the travel industryCollaborative and supportive team environment
Created: 2026-04-02