Product Manager, Consultant

Job DescriptionYour RoleThe Provider and Clinical Transformation team transform provider and clinical experiences, delivering extreme value to the business and meaningful impact across the healthcare ecosystem. The Product Manager, Consultant will report to the Senior Manager, Provider and Clinical Transformation. In this role you will use your Product Management expertise to connect provider and/or clinical product strategies, creating value-driven roadmaps, while ensuring alignment with business goals and customer needs. You will be responsible for managing product development deliverables, such as detailed requirements documentation, data analytics, member journeys, design reviews, product reviews, implementation and delivery. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.ResponsibilitiesYour WorkIn this role, you will:Identify, understand, and develop ongoing key personas for product areas. Exhibits natural and intuitive user empathyDetermine and analyze KPIs at a product level to establish experience success, failures, and next steps through iterationConduct secondary market researchEffectively organize and lead brainstorming sessionsLead agile backlog prioritization for iterations, quick wins, and longer-term enhancementsReport regularly to senior management and stakeholders on the progress, impact and strategic adjustments of initiativesEstablish and monitor outcomes to measure success and drive continuous improvementManage and collaborate with internal and external stakeholders, vendors or customers to define, execute and launchLeverage AI-driven tools and models to enhance provider, claims and clinical functionalityMonitor competitive landscape; develop new perspectives and innovative approaches, and execute strategic and departmental prioritiesQualificationsYour Knowledge and ExperienceMinimum 6 years of experience in Product Management, Management Consulting, or Entrepreneurship required. Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology. Graduate degree (e.g. MBA) is highly desirable.Extensive experience in leading initiatives, with a proven track record in developing and implementing provider, claims or clinical strategies Strong leadership skills with the ability to drive strategy and innovation in a complex healthcare environmentDemonstrated experience in healthcare, specifically health plan operations experience requiredStrong strategic thinking and ability to translate complex requirements into actionable solutionsExcellent communication and collaboration skills to effectively lead cross-functional teams and interact with diverse stakeholders and stakeholder managementExperience with AI and machine learning tools in a healthcare setting highly preferredExperience in an agile software development environment with rapid feedback loops and quick release cyclesScaled Agile (SAFe) certification: Product Owner/Product Manager (POPM), Scrum Master (SM), or Agile Product Management (APM) highly desiredHybridThis role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.About the TeamAbout Blue Shield of CaliforniaAs of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us! Our Values: Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives. Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.Our Workplace Model We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility: For most teams, this means coming into the office two days per week. Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need. For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being. The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews. Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. Equal Employment Opportunity:External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Created: 2026-04-02