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General Manager

Margaux - Brookfield, WI

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Job Description

Why Work with Us? Fun, fast-paced work environment Flexible scheduling - perfect for students or those with busy livesCompetitive pay + great tips Employee discounts on food and drinks Opportunities for growth - we love to promote from within!Health, Dental and Vision options for Full Time and Part Time TeamMembers!401K WITH Company MatchFree Lifetime enrollment in our "Perkspot" (Think of it like Groupon, butbetter!)Deeply Discounted: FREE ServSafe Manager Course & Exam (5 yrCertification) America Red Cross: CPR/First Aid/AED/Narcan Certification The General Manager is responsible for overseeing all aspects of dailyoperations at Margaux Brasserie, with a primary focus on leading the team todeliver exceptional guest service that reflects our fine dining standards. Thisrole ensures the seamless coordination between the front-of-house andback-of-house teams while maintaining high performance in financial,operational, and personnel objectives.Key ResponsibilitiesGuest Service LeadershipChampion a culture of hospitality and service excellence, ensuring each guest enjoys a memorable, elevated experience. Lead by example on the floor, modeling gracious, attentive, and knowledgeable service.Handle guest concerns and special requests with professionalism and a solutions-oriented approach.Train and coach the team in fine dining service standards, etiquette, and guest engagement.Team Management & DevelopmentRecruit, hire, and retain top talent; build a motivated and high-performing team.Provide clear direction, support, and ongoing coaching to management and hourly staff. Conduct regular performance evaluations and provide feedback for continuous improvement Foster a collaborative and respectful work environment aligned with Margaux's values.Operations & Financial OversightEnsure smooth daily operations, including reservations, floor plans, pacing, and shift execution.Monitor and control labor, inventory, and operating costs in alignment with financial goals.Collaborate with the Executive Chef and Bar Manager to maintain product quality and consistency.Uphold cleanliness, safety, and compliance with health department and company standards.Strategic & Brand AlignmentAct as a brand ambassador for Margaux Brasserie both internally and externally.Identify opportunities to enhance guest experience, refine service, and innovate offerings.Support marketing efforts, special events, and community engagement initiatives.About Margaux BrasserieMargaux Brasserie is a refined yet approachable French dining experience,known for elegant service, culinary craftsmanship, and a thoughtfully curatedwine and cocktail program. As a key part of our hospitality group, Margauxbrings together timeless technique and modern sensibility in both cuisine andservice.Work schedule8 hour shiftWeekend availabilityMonday to FridayHolidaysDay shiftNight shiftOn callSupplemental payBonus payBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k)401(k) matchingEmployee discountPaid training

Created: 2026-04-02

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