Clearance Outlet Supervisor

100 Utah Ave South San Francisco California, 94080,Position Description: Leads and directs the team responsible for Clearance Center at Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales and production floor, leads the team and drives the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of all team members.Essential Duties and Responsibilities:• Ensures standards for quality services are met, conducts quality assurance checks, and develops strategies for improvement.• Maintains daily product par levels through proper management of rotations, ensuring that daily production and revenue goals are met. • Assists with conducting new goods inventory and ensures proper reporting. • Reconciles and balances all daily paperwork.• Manages and adheres to assigned budget.• Builds and manages strong working relationships with customers and team members, maintaining standards of excellent customer service.• Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.• Maintains the day-to-day operations of the clearance department including managing and meeting team member and customer needs. • Ensures the store is clean, well-kept, and reflects the Goodwill brand appropriately.• Coordinates and effectively communicates with various GSFB divisions.• Makes decisions on matters relating to the day-to-day operation within his/her defined work area, including determining product placement.• Provides regular mentoring and training to develop skills of team members; ensures that team members are operating per company standards and procedures.• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards.• Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.• Processes complex sales transactions, including customer returns. • Builds a high-performing team.• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.• Plays critical role in driving company culture change efforts and change management processes.• Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills):• High School Diploma or equivalent• 2+ years supervisory experience or equivalent work experience, required• One year customer service experience required • Demonstrated ability to lead, coach, train, and motivate others• Proficient with Microsoft Office Suite• Ability to pass a background check and drug screen, where applicable for position• Ability to speak and read English proficientlyPay Range Minimum$18.15Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@ if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain "@" or "@" or "@", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (to learn how to report it.

Created: 2026-04-02