Hospitality Specialist

Salary: $16.41 - $25.44 HourlyLocation : 401 Laureate Way, Kannapolis NC 28081Job Type: Part Time - 2C (less than 1,000 hrs annually)Job Number: 00326Department: Parks and RecreationDivision: Parks and RecreationOpening Date: 03/09/2026Closing Date: 5/11/2026 11:59 PM EasternFLSA: Non-Exempt Example of Duties HIRING RANGE: $16.41 - $18.87 hourly- High school graduate or GED- Proof of completion of approved NC ABC Commission Responsible Alcohol Server/seller program (RASP) within the past 12 months and at least every 3 years thereafter required.- Demonstrated working experience as a bartender- Must be at least 21 years of age - A valid NC driver's license or ability to obtain prior to hire and a safe driving history is also requiredOpen until filledJOB SUMMARYThe Hospitality Specialist is a part-time position performing skilled work in food and beverage service for the Parks and Recreation Department. Reporting to a Recreation Coordinator, the Hospitality Specialist works under general supervision sufficient to assess achievement of key performance indicators. ESSENTIAL JOB FUNCTIONS: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position.Prepares alcohol and non-alcohol beverages for bar customers. Interacts with customers, take orders, and serve drinks. Assesses customers' needs and preferences and make recommendations. Mixes ingredients to prepare cocktails. Checks customers' identifications and confirm it meets legal drinking age. Selects and mixes ingredients, garnishing drinks, and serving customers. Ensures bars are well-stocked and clean. Operates cash register; counts start-up cash and ensures enough change is available; collects and accounts for fees.Handles cash, credit, and debit card transactions, ensuring all charges are accurate and return correct change to customers. Uses point-of-sale tracking technology and bar and restaurant management platforms.Opens and maintains tabs throughout shift. Prepares mixers, juices, and cocktail garnishes. Builds a rapport with regular customers to create a positive atmosphere. Adheres to North Carolina's Alcoholic Beverage Control laws and rules, and company policies.Maintains a clean work environment by removing trash, cleaning tables, and washing equipment. Monitors the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.Works independently to provide superior customer service.Enforces rules and regulations. Performs routine cleaning and custodial duties.Performs related tasks as required. Typical Qualifications REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESExcellent knowledge in mixing, garnishing, and serving drinks. Knowledge of computer systems and software such as Microsoft Office and POS systems. Excellent communication and interpersonal skills.Attention to detail and organizational skills. Ability to maintain a positive attitude. Ability to work unusual hours, especially holidays, nights, and weekends. Must pass a drug test and criminal background check.REQUIRED EXPERIENCE AND TRAININGHigh school graduate or GED; Proof of completion of approved NC ABC Commission Responsible Alcohol Server/seller program (RASP) within the past 12 months and at least every 3 years thereafter required.Demonstrated working experience as a bartender.PREFERRED EXPERIENCE AND TRAININGServSafe Alcohol Certification preferred.SPECIAL REQUIREMENTSMust be at least 21 years of age. A valid NC driver's license or ability to obtain prior to hire and a safe driving history is also required. This position is classified as safety sensitive and is subject to random substance abuse testing at any time for the duration of employment while occupying a safety sensitive position. Other Necessary Requirements JOB RELATED PHYSICAL ACTIVITY REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally. Work requires reaching, walking, stooping, crouching, standing, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions. Short term exposure to loud music exceeding 85 dBA could be reasonably anticipated requiring the use of hearing protection.Benefits for part time employees are limited based on part time status.

Created: 2026-04-02