Accounts Receivable Associate

Employment Type: Full TimePosition Overview: Follow procedures to ensure timely and accurate Accounts Receivable processing to meet Company defined targetsEssential Job Functions: Complete timely and accurate Customer invoice billings, ensuring proper billing information and distributionWork closely with Customers to provide additional supporting documentation that may be needed to facilitate incoming paymentsProcess credit card pre-authorizationsWork closely with Customer Service and Shipping Departments to resolve invoice billing discrepanciesProcess credit invoice billings for RGAs / RMAsProactively research invoice billing issues, recognizing repeated issues, perform root cause analysis and work with appropriate Customers and internal partners to resolve them Perform daily Customer account analysis and collection activityReview and research Customer accounts and communicate with Customers to resolve open issues and discrepanciesReview and research delinquent Customer accounts, taking timely and appropriate actionsContact Customers concerning delinquent accounts to resolve issues and secure payment arrangements; ensure Customer follow through on payment arrangementsCommunicate effectively with Customers, Sales Team and Upper Management, if necessary, on account status and future sales order holds when delinquent accounts remain unpaidManage Accounts Receivable write-offs and third-party collection activity Apply all incoming paymentsApply incoming Customer payments including checks, wires, ACH and credit cards to Customer invoicesResearch, resolve and provide timely follow up on deductions and short payments taken on invoices paid Manage and maintain accurate and complete Customer files Support the accounting and reconciliation of Customer Accounts Receivable balances, rebate programs and Intercompany transactions Customer maintenance and credit managementManage and process new Customer credit applications and reference checksCollect all necessary documentation to determine credit worthiness and establish Customer credit limitPeriodically review all Customer credit limits and payment terms, making any necessary changes based upon sales history, payment history and credit worthiness Provide excellent service to Customers and internal partnersMaintain effective working relationships with Customers and internal partners to ensure Customer disputes are resolved appropriately and timelyExhibit strong communication skills and a positive attitude towards Customers and internal partnersEnsure timely responses to Customer and internal partners inquiries Serve as the Primary back-up to other Accounting Associate(s) as necessary; other duties as neededNon-Essential Job Functions: Miscellaneous projects as required.Training: Provided on the job and supplemented with external seminars/classesQualifications: Education & Certifications: Associate's / Bachelor's degree in business, accounting or related field preferred. Experience: 1-5 years' previous work experience, preferably in Accounts Receivable, collections and billings in a high volume environment.Key Competencies: Strong organizational skills, excellent communication skills, ability to manage high volume activity, initiative, teamwork and cooperationPhysical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work Working Conditions: Temperature-regulated office environmentEEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

Created: 2026-04-02