Incident Management Consultant (JDE, ServiceNow) | ...

Work Location: HYBRID - Des Moines, IA (2 days/week onsite). Duration: 6 monthsResponsibilities:Provide support for JDE primarily in Finance module and other surrounding interfaces and peripheral systemsTriage andor resolve Incidents prioritize and thereafter track to closure in ServiceNowProvide fix for issues or drive issues to resolution by escalating to respective stakeholdersAssist compliance team with their Audits as neededLead andor support Root Cause Analysis RCAWork on bulk data update requestsIdentify and lead problem management tickets to eliminate or Shift Left or automateDocumentation Standard work creation resulting in left shiftProcess gap identification and remediationGenerate ideas for incident reducing automationMaintain recurring issue tracker and remediation planMonth end monitoring and support process status communicationWork from client office based out in Desmoines Iowa and serve as a liaison between IT and business usersWork closely with the LTIMindtree project manager and client business teamsCoordinate with LTIMindtree team based out in India and USASkills:Possess good understanding of Accounts Payable Accounts receivable General Ledger Fixed Assets Project Cost Management business processesExperience in oil and gas industry is preferableMust have experience of leading a JDE Support project in an onsiteoffshore modelMust understand the JDE SDLC process test script creation and should be able to handle functional testing ICRP and UATOracle JD Edwards Finance ConsultantRequired Skills : Oracle Applications,servicenow Basic Qualification : Additional Skills : Supply Chain Security Specialist,CRM / ERPBackground Check : No Drug Screen : No

Created: 2026-04-02