Director of Advanced Security & Low-Voltage Systems

Lead a High-Impact Field Operations Team in the Security Industry - Join Logic LC as Director of Advanced Security & Low-Voltage Systems! Position Title: Director of Advanced Security & Low-Voltage SystemsCompany Name: Logic LCSalary Range: $95,000-$125,000 per year (based on experience)Employment Type: Full-Time | Monday-FridayPrimary Work Location: Onsite | Essington, PAIndustry: Security / Access Control (Commercial, Industrial)Job OverviewLogic LC is seeking a seasoned and strategic Director of Advanced Security & Low-Voltage Systemss to lead our growing Field Operations division. This leadership role blends technical acumen with operational oversight to ensure the seamless execution of security and access control installations across commercial and industrial projects. You'll oversee a team of technicians and supervisors, enforce process standards, drive customer satisfaction, and serve as a key escalation point for complex field challenges.If you thrive in a fast-moving, team-oriented environment where ownership and clarity are valued, and you want to make a real impact on service delivery and team performance, we want to hear from you.Who We AreLogic LC delivers commercial and industrial security, access control, and integrated low-voltage solutions that work in the real world, not just on paper. We're known for clear communication, high standards, and doing the right thing when it matters. You'll work alongside capable professionals who value accountability, mutual respect, and getting the job done safely and correctly. We're a practical, field-first organization, who supports your growth through hands-on learning, exposure to diverse projects, and opportunities to build your skills in the field and beyond.Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and support the Field Services team, promoting a culture of safety, performance, and ownership.Oversee the Field Services team as the hiring manager, including working with HR for interview/selection decisions, onboarding, and training, especially in access control.Conduct regular performance evaluations, coach team members, and close skill gaps through ongoing development.Operational OversightAssign tasks and resources across field projects to ensure quality delivery and technician workload balance.Collaborate with scheduling and project teams to optimize daily operations and meet service timelines.Monitor project progress, enforce standards, and solve on-site challenges proactively.Ensure compliance with safety policies, regulatory guidelines, and company procedures.Technical LeadershipProvide expert-level guidance for escalated field issues in access control, structured cabling, networking, and security systems.Evaluate and improve service delivery workflows to increase consistency, quality, and efficiency.Coordinate tools, equipment, and vendor relationships to support successful project execution.Customer & Stakeholder RelationsAct as a senior escalation point for key clients; resolve concerns quickly and maintain strong relationships.Conduct site visits to verify quality standards and identify improvement opportunities.Partner with Sales and Project Management teams to align service execution with client needs.Performance ManagementTrack and report KPIs including technician utilization, project timelines, and client satisfaction.Present operational performance updates to executives and recommend process enhancements.Use technology to streamline accountability, reporting, and communication.QualificationsRequired Experience & Education8+ years in field services, security systems, or technical installation roles.4-7 years of leadership experience overseeing field teams and supervisors.Bachelor's degree in Business, IT, or a related field preferred (Associate's degree minimum).Strong hands-on experience in access control, security systems, structured cabling, and networking.Technical & Operational SkillsAdvanced knowledge of access control, CCTV, structured cabling, and IT infrastructure.Skilled in reading blueprints, schematics, and technical documents.Proficiency with field service ticketing and project management tools.Strong troubleshooting and system diagnostics capabilities.Certifications (Required & Preferred)Required:BICSI Technician CertificationOSHA 30 Certification (or equivalent)Certified Associate in Project Management (CAPM)Preferred:Manufacturer-specific access control or camera system certificationsPMP Certification (or willingness to obtain within 12 months)Soft SkillsExceptional leadership and team management skills.Clear, confident communicator with technicians, clients, and leadership.Highly organized and efficient, able to manage multiple priorities in the field.BenefitsMedical, Dental, and Vision InsuranceRetirement Savings ProgramPaid Time Off (Holidays, Vacation, Sick)Weekly Pay CyclePaid Training & Industry CertificationsTech Package: Smartphone or tabletUniforms & Safety Equipment ProvidedCompany Vehicle & Mileage ReimbursementPer Diem for Travel ProjectsTeam-Building Events & Company GatheringsScheduleFull-Time | Monday-FridayLocationOnsite role based at Logic LC facilities with regular site visits and potential regional travelEqual Employment OpportunityWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.A professional review will be completed as part of the onboarding process, in compliance with applicable laws.

Created: 2026-04-02