Site Reliability Engineer (SQL) - Data Center (Level 3)

Plano, Texas Alpharetta, Georgia Mississauga, ON-Canada Required Travel: No Open to Relocation: No Who are we? Amdocs helps the world's leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains -delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence We are seeking an experienced Site Reliability Engineer (SRE) to join our Data Center Engineering team at Level 3. This role requires a technically strong and operationally mature engineer who will help design, scale, and maintain the reliability of our physical and virtual data center infrastructure. As a Level 3 SRE, you will be a technical leader responsible for ensuring system uptime, optimizing capacity and performance, and contributing to long-term infrastructure resiliency. What will your job look like? * Architect, deploy, and support SQL Server Always On Availability Groups across on-prem and Azure environments. * Install, configure, and maintain SQL Server Failover Cluster Instances (FCI). * Administer Windows Server Failover Clustering (WSFC), quorum, and node health. * Plan and execute failover testing, DR drills, and recovery validation. * Perform SQL Server installation, upgrades, patching, and migrations. * Manage backup, restore, and disaster recovery strategies. * Monitor and tune database performance (indexing, query optimization, waits). * Troubleshoot replication, latency, blocking, and cluster-related issues. * Configure and manage AG listeners, networking, DNS, and storage. * Ensure database security, auditing, and compliance. * Automate DBA tasks using T-SQL, PowerShell, and SQL Agent. * Support application deployments and schema changes. * Provide 24×7 production support for mission-critical systems. * Maintain runbooks, standards, and operational documentation. All you need is... * Bachelor's degree in Computer Engineering, Electrical Engineering, Information Technology, or a related technical field. * 4-7 years of experience in database administration and operations. * Experience participating in or leading incident response and postmortem analysis processes. * Previous exposure to hybrid environments integrating on-premise data centers with public or private cloud platforms is desirable. * 4+ years of experience with SQL Server Database. * 4+ Years of experience with any other RDBMS Database knowledge (oracle, PostgreSQL). Expertise * Hands-on experience with backup, recovery, and HA solutions. * Strong proficiency in Linux and Debian environments. * Proficiency in scripting for database automation. * Excellent analytical, problem-solving, and troubleshooting skills. * Strong communication skills for cross-team collaboration. * Understanding of Oracle and MySQL databases is a plus, but not mandatory. Why you will love this job: * Ability to grow and gain many opportunities for professional development. * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Created: 2026-04-02