Police Records Technician

TOWN OF APEX invites applications for the position of: Police Records Technician ABOUT THIS POSITION: EXPECTED HIRING RANGE: $46,238.40 - 56,638.40 WORK LOCATION: 205 Saunders Street, Apex, NC 27502 SCHEDULE: Monday-Friday, 8am-5pm, In the office POSTING CLOSING DATE: April 14, 2026 at 7pm WHAT YOU WILL BE DOING: An employee in this position performs a variety of specialized program support work in the Police Department which includes processing, entering, filing and researching police records, and communicating with the public and officers concerning records information. Work involves reviewing all reports (incidents, arrests, supplements, wrecks and traffic stop reports) for accuracy to ensure they meet requirements by state and departmental guidelines to ensure quality control. The Police Records Technician provides Department forms and reports to other agencies including other police departments, the Wake County District Attorney's office, the Department of Health and Human Services, state Probation/Parole agencies for investigative or discovery purposes. This position reports to the Police Records Supervisor. This position has no supervisory responsibilities. A SAMPLE OF THE ESSENTIALS: * Reviews all reports (incidents, arrests, supplements, wrecks and traffic stop reports) to ensure they meet state, federal and departmental requirements. * Electronically submits incident and arrest reports and racial profiling forms to the State Bureau of Investigation. * Performs quality control on all information contained within the Records Management System (RMS) in order to ensure data is correct. * Runs monthly audit queries to identify errors on reports before submitting them to the Department of Motor Vehicles (DMV) and the State Bureau of Investigation (SBI). * Processes civil and criminal subpoenas. * Generates and maintain the Department's master case files; collects, copies and scans notes, photos and other documents related to master case files. * Serves as the central point of contact for the District Attorneys and provides them with requested reports, pictures, videos and Master Case Discovery. * Maintains confidentiality of personnel files, records and information. * Provides exceptional customer service by answering questions from the public about records and provides reports via phone, email or facsimile. * Completes data entry for parking tickets, warning tickets, paper citations and subpoenas. * Processes court expungements as received by the Wake County Clerk's Office. * Performs local background checks as needed. * Provides general technical assistance to other staff on RMS; assists officers with report and systems issues. * Performs related duties as required. WHAT YOU'LL NEED: High School Diploma or GED and less than one year of related job experience. Special Qualifications Notary Public within one year of hire. DCI Modules 1 & 2 within one year of hire. WHO WE ARE: Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of over 84,000 and has been ranked as one of Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 680 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefit package and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the high job satisfaction rating received in the last employee opinion survey. WHAT WE OFFER: Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including: Free medical, dental, vision, and life insurance for employees 5% contributions to the NC401(k) retirement plans (no matching required) Participation in the Local Government Employees' Retirement System (LGERS) Traditional sick and vacation leave 80 hours Peak Paid Time Off $1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation) 8 weeks of Paid Parental Leave 3 weeks of Paid Caregiver Leave Bereavement leave 13 paid holidays Longevity Pay Tuition assistance Expansive wellness program, and more! KEEP IN MIND: Providing a safe work environment for our employees is a top priority; therefore, all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), and background verifications including references, criminal record, and driver's license checks prior to employment. Some positions may also require SBI fingerprinting as part of the background screening process. The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.

Created: 2026-04-02