Patient Engagement Project Manager (Direct Portfolio ...

Job DescriptionOur Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager. Job Summary: We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain, and apply new technologies and systems (including Ariba, Fiori, and SAP). Key Responsibilities Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirementsDevelop and execute patient recruitment and retention strategies for clinical trials and programsProvide project leadership, including cross-functional collaboration, process improvement, and issue resolutionMake informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parametersWork across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate eachSupport records management, documentation, and compliance, as well as administrative coordination as neededOperate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelinesTake direction and feedback well, applying learning quickly and retaining instructions to continuously improve deliveryHandle high-volume, repeatable processes with accuracy, efficiency, and attention to detailQualifications 5+ years of management or coordination experience in clinical trials3+ years of patient engagement experience, including recruitment and retention strategiesStrong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)Strong knowledge of clinical trial protocols, processes, and regulatory best practicesDemonstrated experience developing and executing patient recruitment and retention strategiesProven project leadership, cross-functional collaboration, and process improvement experienceQuick learner and independent self-starter who can self-manage and self-teachStrong critical-thinking skills and sound judgment in fact-dependent situationsComfortable working in a deadline-driven environment with shifting prioritiesCollaborative team player who also works well independentlyStrong interpersonal and communication skillsKey Requirements for this role: Hybrid (Indianapolis, IN)5+ years of clinical trial experience3+ years of patient engagement experienceProject management and/or clinical coordinator experienceProven comfort in Technology i.e. Excel, SharePoint, and strong ability to learn new technologies from provided learning materials including SAP Ariba, FioriStrong communication skills and friendly communicationNice to have: young and friendlyOther Details: Schedule: Full TimeWork Setup: Hybrid in Indianapolis, INContract Length: 18 months with possible extension

Created: 2026-04-02