Accounts Receivable Representative I, Nucleus Building,...

Primary Location: Nucleus Building - ULP - AMGAddress: 300 E. Market St.Louisville, KY 40202Shift: First Shift (United States of America)Job Description Summary: Job Description: The Accounts Receivable Representative I is an entry-level role responsible for supporting the UofL Physicians Central Business Office (CBO) in a variety of financial, clerical, or administrative duties based on team assignment. These duties may include cash posting, no-response and demographic-related denial follow-up, medical records or missed documentation requests, entering secondary claim details on payor websites, and additional duties as determined by CBO management based on skills reflective of the role.Monitors and execute work within Work QueuesResearches and brings resolution to assigned unpostables and payment batchesEnters claim detail information into various payor websites and uploads medical records to required sites or databases to resolve denialsMeets productivity and quality standards as set by managementShift Requirements:Shift Length (in hours):8# Shifts/Week:4:30Overtime Required:☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position)Works closely with others as a member of a team in a close office settingMaintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedAdditional Job Description:Job Requirements(Education, Experience, Licensure and Certification)Education:High school diploma or GED/equivalent (required)Experience:One (1) year of related experience and or/training (preferred)Job Competency:Knowledge, Skills, and Abilities critical to this role:Must have the ability to concentrate for long periods of timeMust have knowledge of insurance coverages and basic knowledge of medical billing processes and medical terminologyAbility to demonstrate knowledge relative to Work QueuesKnowledge of or ability to learn Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) and International Classification of Diseases (ICD-10) codingAbility to read, interpret and/or follow up on an explanation of benefitsGeneral knowledge of healthcare payors and government agenciesAbility to take direction and work independentlyLanguage Ability: Must be able to communicate effectively in both verbal and written formats in a professional settingReasoning Ability: Able to critically think through the process of claimsAble to determine next steps for claims resolutionComputer Skills:Strong keyboarding with data entry efficiencyProficient with data entry and multitasking in a Windows environmentExperience with Microsoft Office softwareKnowledge of Epic Billing preferredAdditional Responsibilities:Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all timesMaintains confidentiality and protects sensitive data at all timesAdheres to organizational and department specific safety standards and guidelinesWorks collaboratively and supports efforts of team membersDemonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care communityUofL Health Core Expectation:At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:Honoring and caring for the dignity of all persons in mind, body, and spiritEnsuring the highest quality of care for those we serveWorking together as a team to achieve our goalsImproving continuously by listening, and asking for and responding to feedbackSeeking new and better ways to meet the needs of those we serve Using our resources wiselyUnderstanding how each of our roles contributes to the success of UofL Health

Created: 2026-04-02