Service/Parts Cashier - World Car Kia North

Full Job Description:World Car Kia North is seeking a friendly, detail-oriented Cashier to support our Service and Parts departments. You'll provide a fast, accurate checkout experience for service guests and parts customers, post payments in the dealer management system (DMS), reconcile your cash drawer, and deliver outstanding customer service in a busy dealership environment.Key Responsibilities:Greet customers in the service drive and parts counter; provide professional, helpful serviceReview repair orders (ROs) and parts invoices; explain charges, warranties, and deductible amountsAccept and process payments (cash, credit/debit, fleet PO/in-house charge accounts, contactless); verify IDs as neededPost payments and close ROs accurately in the DMS (CDK/Reynolds & Reynolds/Dealertrack or similar)Process parts sales, cores, returns, and exchanges per policy; handle wholesale/ticket pickups as neededIssue receipts, refunds, and credits with proper manager approvals and documentationBalance the cash drawer; batch/settle credit cards; prepare daily deposit and end-of-day paperworkRun daily reports (cash receipts, RO close, parts counter summaries) and deliver to accountingMaintain a clean, organized cashier station, waiting area, and refreshment stationAnswer multi-line phones; route calls to service advisors/parts; assist with appointment check-in/outPromote service maintenance packages, accessories, and customer satisfaction surveys (CSI)Protect customer data and payment card information; follow all PCI, cash-handling, and dealership policiesSupport receptionist/greeter duties during peak times; assist with loaner/rental check-in/out as neededMeet or exceed accuracy, speed, and customer satisfaction goalsShift Availability (preferred):WeekdaysRotating SaturdaysOccasional early morning or early evening coverageRequirementsQualifications:1+ year of cashiering or customer service required; dealership, service drive, or parts experience preferredFamiliarity with DMS systems (CDK, Reynolds & Reynolds, Dealertrack) a strong plusAccurate cash handling and basic accounting skills; able to balance a till and reconcile reportsClear, courteous communication; comfortable in a fast-paced, customer-facing environmentTech-savvy with POS terminals, card readers, and basic office softwareReliable and punctual; high attention to detail and confidentialityValid driver's license with acceptable record; authorization to work in the U.S.High school diploma or equivalent preferredPhysical Requirements:Stand/walk for most of shift; move between service drive, showroom, and parts counterLift and carry up to 25-30 lbs occasionally (documents, small parts boxes, deposit bags)Work around vehicles, foot traffic, and typical dealership noise/fumes (within safety standards)BenefitsBenefits:Flexible schedulingMedical, dental, vision (for eligible employees)401(k) with company match (if offered)Paid time off and holidays (for eligible employees)Employee discounts on service, parts, and vehiclesTraining and career growth paths in Service, Parts, and Accounting

Created: 2026-04-02