Repair Technician

About UsSNA Displays is a leading LED video display manufacturer across several market sectors including sports and live-event venues, out-of-home (OOH), commercial real estate, retail environments, museums and commissioned digital art, workplaces, new construction, and many others. With a focus on quality, technological and construction expertise, and dependable service, we have worked alongside technology partners to design and build some of the largest and most recognizable LED video installations in the world.The concept of "people first" is one of SNA Displays' most important core values. It's true that we offer top-tier LED video display technology. But our strongest collective asset is the people who work at SNA Displays day in and day out, the ones whose expertise and hands-on client service make us who we are.Life at SNA DisplaysAt SNA Displays, we aim to maintain a culture that both recognizes our expertise and talent in our industry and fosters a fun and engaging atmosphere. And one of our primary goals is to provide various professional growth opportunities for our staff. Join our team and help produce and support some of the most dynamic video experiences in the world.For information on SNA Displays, including more information on our team, employee benefits and our company culture, visit our website at Summary/ObjectiveSupervises and repairs all service part electronics.Key Areas of Responsibility1. Works with warehouse manager to receive incoming service shipments.2. Sorts service products into repairable and non-repairable parts.3. Test incoming failed parts to determine what needs to be repaired.4. Repairs faulty electronic parts.5. Packages repaired parts and works with warehouse manager to ship product back to customers.6. Provide support and assistance to warehouse manager.7. Keep accurate inventory of service parts through Salesforce Service.8. Coordinate shipments of repair parts to and from the factory.9. Provide technical feedback and knowledge for faulty parts.10. Track and log failure issues to determine root cause analysis of failures.Skills1. Must be proficient in troubleshooting electronics.2. Must have extensive soldering and electronics repair experience.Competencies1. Organization2. Attention to Detail3. Communication Proficiency4. Problem Solving5. Reliability6. Documentation SkillsSupervisory ResponsibilityNo direct supervisory duties.Work EnvironmentThis job generally operates in the Knoxville, TN office.Position Type/Expected Hours of WorkThis is a full-time position, and unless otherwise specified, hours of work and days are Monday through Friday, 9:00 a.m. to 5:00 p.m.TravelThis position requires seldom travel.Preferred Education and Experience1. High school graduation, or its equivalent.2. At least 5 years of industry related experience.Additional QualificationsNoneOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activitiesmay change at any time with or without notice.SNA Displays is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2026-04-02