UX (User Experience) Research - REMOTE

Job Title: UX (User Experience) Researcher Location: Remote Duration: 12 Months Position Summary The UX Researcher will ensure digital experiences across web and mobile platforms are grounded in user insights, helping deliver intuitive, engaging, and user-centered solutions. This role is responsible for conducting methodologically sound research to inform product and design decisions. The UX Researcher collaborates cross-functionally with product managers, product owners, designers, analysts, and engineers to understand user behavior and translate findings into actionable insights. Core Responsibilities Define and execute user research using qualitative and quantitative methods (usability testing, diary studies, surveys, interviews, concept testing) Synthesize research findings into clear, actionable insights that inform product strategy and design direction Ensure user feedback is integrated throughout the product development lifecycle Communicate insights through storytelling, journey maps, personas, and stakeholder presentations Present findings in ways that drive clarity, alignment, and informed decision-making Independently manage multiple research initiatives while aligning with project timelines and business goals Additional Responsibilities Contribute to research best practices and documentation standards Support cross-functional workshops and ideation sessions with research insights Maintain and optimize research tools and processes Partner with design, product management, analytics, and optimization teams throughout research cycles Stay current on emerging UX trends, research methodologies, and tools Support research initiatives related to personalization, loyalty, and omnichannel experiences Provide mentorship or peer support to junior team members when appropriate Qualifications Bachelor's degree in Human-Computer Interaction, Psychology, Design, Anthropology, or related field 5+ years of UX research experience in digital product environments (e-commerce or mobile app experience preferred) Demonstrated ability to independently scope, lead, and deliver end-to-end research initiatives Strong expertise in usability testing, qualitative interviewing, survey design, and research synthesis Experience with tools such as Figma, UserTesting, Dscout, Dovetail, Marvin, or similar platforms Excellent written, verbal, and visual communication skills Ability to collaborate cross-functionally in agile product environments Strong organizational skills with the ability to manage multiple priorities Curiosity about customer behavior and passion for improving digital user experiences

Created: 2026-04-02