Automotive Parts Counterperson

Asheville Ford Lincoln is looking for an Automotive Parts Counterperson. An Automotive Parts Counterperson is responsible for the maintenance and sale of automotive parts. The day to day of this position is to assist internal and external customers in finding the correct parts for the repairs on a vehicle.The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)Salary Range based on experience: $40,000-$70,000What we offer: Free Health Insurance Option Available401k Match Options AvailableHSA company match contributionDental and Vision Insurance AvailablePaid Vacations, Holiday Pay, PTO payCareer advancement opportunities, promote from withinDiscounts on products and servicesFamily owned and operatedLong term job securityResponsibilitiesOversee the parts sales process from start to finishCommunicate with staff and customers in a friendly and professional mannerConverse effectively/efficiently regarding customer parts statusRead and understand the parts catalog when looking up and speaking to specific partsAnswer phone calls, provide price quotes and other information to customersReview shop estimates to verify the parts ordered are correct and all pricing is in line with the estimateProvide high level service to both internal and external customersPull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stockNotify parts manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside source and submit an emergency order, if necessaryMake sure all internal requests for parts are billed on service repair orderReceive payment from retail customers or obtains credit authorizationQualificationsHigh School Diploma or equivalentAuto parts sales experience a must in a dealership setting is a plusEager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2026-04-02