Outreach Specialist

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit Role Scope:We are looking for an individual who is passionate about serving the underserved community. The Outreach Specialist will educate and build relationships with community partners, prospective participants, families, and/or caregivers to create awareness about Habitat Health's PACE (Program of All-Inclusive Care for the Elderly) program. The Outreach Specialists will also ensure a smooth enrollment process from outreach to enrollment for prospective participants.Core Responsibilities & Expectations for the RoleDevelop and maintain relationships with healthcare professionals, providers, Community-based organizations, senior housing facilities, post-acute facilities, and senior centers to drive referrals for the Habitat Health PACE programOrganize and conduct events in the community and at the Habitat Health Center to increase awareness of Habitat Health to the communityConduct presentations to promote the Habitat Health PACE programDevelop quarterly marketing plan to generate qualified enrollmentCollaborate with Center's management to develop retention strategiesIdentify new opportunities to enhance and improve the referral process and activitiesContribute to a program experience that Participants want to join, a team culture that cares and creates joy, and an environment where all participants and team members belongDrive the enrollment process as the case manager for prospective participants, including reviewing, processing, and updating applications and required documentation, distributing relevant enrollment materials, and managing communicationsConduct tele, home visits and in-center evaluations for the prospective participant for potential eligibility for care.Deliver high-quality customer service by addressing and resolving enrollment-related inquiries and concerns in a timely and professional manner.Maintain and record all productions/activities in CRM softwareStrictly adhere to DHCS and CMS regulations and policies regarding marketing practices for the PACE programFlexible to working events in the evening and weekends as neededOther duties as assignedRequired Qualifications: Experience in healthcare or enrollment sales, with a track record of generating business-business or business-to-customer referralsExperience working with State/County eligibilities workersProficiency in CRM software preferredExperiences working with Frail ElderlyHighly motivated individual with minimum supervisionS./B.A. Degree in healthcare, Business Administration, or Marketing preferredMust be able to lift and carry or otherwise move up to 25 poundsProof of current CPR/BLS certification required or requirement to obtain within 30 days of employmentProof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State lawPreferred Qualifications:Bilingual: Spanish/Mandarin/Cantonese preferredFamiliarity with the PACE program or other elderly care organizationsCompensation: We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $70,000 to $74,000 and is eligible for a monthly performance-based bonus. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.COVID-19 Vaccination PolicyAt Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note we have a COVID-19 vaccination policy to keep both our team members and participants safe as an essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.Our Commitment to Diversity, Equity, and Inclusion:Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at [email protected] Participation NoticeThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.Beware of Scams and FraudPlease ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @ email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option:

Created: 2026-04-02