Manager in Citrus Heights, CA

JOB DESCRIPTION (full-time) Under the direction of the owner, the manager is responsible for the overall operation, maintenance, and success of the gym. The manager is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise. RESPONSIBILITIES include, but are not limited to the following: Training * Ensure personal attention is being provided by trainers during every 9Round workout with high energy and with the ability to multitask, participate as necessary * Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessary Selling * Sell memberships with a focus on total revenue brought in each month * Achieve monthly sales goals established with owner * Develop strategy for and manage 9Round Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics. * Develop and execute monthly marketing plans with owner, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships * Personalized and engaging lead generation/re-generation and follow up to convert prospects into members * Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals * Customer service via all forms of communication: in person, phone, email, text, social media, etc. * Resolve past due memberships Cleaning * Ensure the gym is kept clean and all equipment organized and in working order at all times. * Ensure all Opening & Closing Procedures are completed as scheduled and outlined. * Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner * Order inventory and supplies as needed Operations * Work closely with owner to hire, properly train, and motivate employees * Drive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industry * Conduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goals * Provide sales support and training to staff to maintain a high conversion rate * Manage work schedule for all employees * Mediate and resolve employee relations matters * Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth * Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness * Maintain the security and safety of the gym, members, guests, and confidential information * Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards REQUIREMENTS The successful candidate must have the following experience, skills and education: * Kickboxing experience required * Completion of all 9Round Corporate Training Modules upon hiring * Training experience for personal or group fitness * Sales experience with demonstrated ability to drive sales and meet established goals * Proven leadership ability in an educational, fitness or professional setting * Clear and articulate communication skills * Efficient time management skills * Current CPR/AED certification * Computer literacy * Physical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs. Preferred: * Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management) * Sales experience with demonstrated ability to drive sales and meet established goals * Current national training certification * Bachelor's degree QUALITIES FOR SUCCESS IN THIS POSITION * Physically fit and committed to living a healthy lifestyle * Passionate, intelligent and knowledgeable regarding the fitness industry * Detail oriented, hardworking, accountable * Creative, personality, high energy personality that is contagious * Someone who wants to have FUN, SMILE and LAUGH at work * Strong leadership ability with the understanding that there is no "I" in team * Ability to work independently, as well as with a team * Comfortable closing sales by building relationships and selling the value of 9Round * Comfortable creating videos and content in a gym setting. Creative thinking and ability to execute a formal marketing plan * Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.) * Develop new business and marketing opportunities while fostering the relationship with current members * Must be available to be in the gym building relationships with members a set number of hours each week * Professional, above all else BENEFITS * 9Round Trainer Certification Program * Bonus opportunities * Complimentary gym membership for yourself and a family member. * Access to 9Round Nutrition Portal * Eligible for promotion to a higher-level management position NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.

Created: 2026-04-02