- Bachelor's degree in business administration, Supply Chain Management, a related field or other relevant experience. - Proven experience as a Procurement Operations, Buy Desk or Procurement Center of Excellence leader and SME, with a strong background in implementing and optimizing Coupa procurement solutions. - In-depth knowledge of procurement processes, best practices, and industry trends. - Ability to deeply analyze support requests, ticket queues, raw and often ambiguous data to make data-driven decisions to ensure transactional KPIs are maintained and eventually improved upon. - Proactivity to identify, document, and articulate recognized trend.